I love advance America because they come in clutch when I need to pay my rent or a bill. I will forever suggest this company It’s like a friend that u can borrow money from and they don’t ask no que... See more
Company replied
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See what reviewers are saying
The Ladies in the Gentilly New Orleans area are great. The honesty between customers and the employees help relations for the advancement of continuing loans for consumers that may need help
Company replied
Joanna and Mylyn always help me beyond measure. They are polite and I enjoy every interaction.
Company replied
I love going into the store the lady’s are so beautiful who wouldn’t want to do business with them, they all have a beautiful smile and very pleasant to work with.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2093 Caton St., 70122, New Orleans, LA, United States
- 504-288-6538
4.8
Excellent
171 reviews
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Long Wait Time!!!
The wait was unbelievable. Only 1 person working. I came 3 times and this last time has been worst than the other 2. It's totally not on or against the employee working, but the company is in violation for this long wait. Not good customer service.
November 4, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at (888) 479-2026. Thank you.
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I came to see about a loan and…
I came to see about a loan and Charmaine made me feel so comfortable.
October 30, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Charmaine is always bice
October 29, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy service
October 26, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Service was fast and easy thanks Ms…
Service was fast and easy thanks Ms charmine
October 25, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Love the service
Love the service
Charmaine is very professional and prompt.
October 23, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very helpful great customer service
Very helpful great customer service
October 23, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I applied for a loan on this past…
I applied for a loan on this past Friday and the money will not be available until four days later. I really needed it sooner. Unlike my first loan the funds were available the next day.
October 12, 2024
Reply from Advance America - New Orleans - 2093 Caton St.
- Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Wonderful Service
Wonderful Service! Fast easy and I was able to get help online
August 27, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent service from the ladies
Excellent service from the ladies. They’re courteous and polite. Very patient. Management was able to help me when I couldn’t pay.
August 9, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had a very good experience .
July 17, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always cordial
Always cordial, never rude or accusatory. Thank you for being patient during my brief p
period of unemployment.
December 24, 2023
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Mylyn was such a great help
Mylyn was such a great help, very fast and effective! Information was very throughly given!
March 1, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience at Advance America was…
My experience at Advance America was very pleasant. Mylyn was very helpful and informal. The environment was friendly and professional!
March 19, 2024
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - New Orleans - 2093 Caton St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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