Very professional and courteous staff. Knowledgeable and helpful every step of the way. Clear in explainations of products and willing to assist seniors understand the process. Crowder& Lake Forest Bl... See more
Company replied
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Excellent service. Good customer service. Quick and professional
Company replied
Its alwAys a please doing business in your establishment on Crowder Blvd. In New Orleans, La. The staff members are very polite and professional. They go beyond the call of duty with customer awarenes... See more
I always have pleasant service when I go into Advance America on Crowder Blvd.. The young ladies are never rude and so helpful.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5741 Crowder Ave., Unit B-5, 70127, New Orleans, LA, United States
- 504-246-5000
4.8
Excellent
63 reviews
Asks customers to review
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Advance America is the smart place to…
Advance America is the smart place to make a payday loan. The friendly agents and the atmosphere is great.
August 8, 2019
Unprompted review
Pleasant
The ladies in the office are extremely nice, and helpful. They get you in and out.
Always greeted when entering into the office and always "thanked" upon leaving.
August 5, 2019
Unprompted review
Very Professional never a long…
Very Professional never a long wait.Great customer service.
July 30, 2019
Unprompted review
Every time I come in they do a great job
July 28, 2019
Unprompted review
Very helpful and reliable
July 27, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Everything thing was done quickly and…
Everything thing was done quickly and professionally...tes i would recommend a friend
July 25, 2019
Unprompted review
Reply from Advance America - New Orleans - 5741 Crowder Ave., Unit B-5
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
The workers are very nice
The workers are very nice, helpful, and energetic.
May 26, 2019
Unprompted review
Even though I felt like I was getting…
Even though I felt like I was getting the run around, (but I know they were only doing their jobs) these ladies were pretty awesome! I highly recommend them!
May 20, 2019
Unprompted review
Never had a problem
I’ve never had a problem. Never had to wait long.
January 10, 2019
Unprompted review
Great Customer service...
May 27, 2018
Unprompted review
Reply from Advance America - New Orleans - 5741 Crowder Ave., Unit B-5
Thank you for your response and comments regarding our services. We appreciate your business!
I literally walked in and walked out
I literally walked in and walked out. The process was smooth and easy. Advance America employees are always friendly and greet you when you enter the door. Advance America works with their customers and I would recommend them to family and friends in a heartbeat.
Thanks
March 12, 2018
Unprompted review
Its alwAys a please doing business in …
Its alwAys a please doing business in your establishment on Crowder Blvd. In New Orleans, La. The staff members are very polite and professional. They go beyond the call of duty with customer awareness. The ladies offer cold beverages and snacks for those waiting to be served. Customer retention should not be a problem at this location. I'm all in....Thanks
February 3, 2018
Unprompted review
Great service
February 3, 2018
Unprompted review
window
I enjoy my representative, she was very nice kind and helpful.
November 7, 2017
Unprompted review
The customer service was good and timely
September 30, 2017
Unprompted review
Staff is very nice and helpful
August 26, 2017
Unprompted review
Always have excellent customer services …
Always have excellent customer services , every employee is helpful with a great attitude
June 3, 2017
Unprompted review
My Representative was very pleasant and …
My Representative was very pleasant and helpful
June 2, 2017
Unprompted review
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