Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 Reviews 

118
TrustScore 4.5 out of 5

4.6

2750 E. Silver Springs Blvd., Ste. 102, 34470 Ocala, FL, US


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See what reviewers are saying

Rated 5 out of 5 stars

Estefania, Renee, and Craig are ready to assist you at the Silver Springs Blvd location and assist any new or old customers with their money needs. We offer payday and installment loans, as well as,... See more

Company replied

Rated 5 out of 5 stars

Always friendly and efficient service. Employee, Stephanie, always greats with a smile. She goes above and beyond to explain everything so that I understand and she makes sure I am happy when I leave.... See more

Company replied

Rated 5 out of 5 stars

Very impressed with the manager Rose Nartatez at Advance America. I came in with a complicated situation, and she took the time to explain everything clearly and make sure I understood my options. She... See more

Company replied

Rated 5 out of 5 stars

Every time I go to Advance America off of Silver Springs Boulevard the customer service there is the bomb the two individuals that work there the young lady and the guy they treat you like family. The... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2750 E. Silver Springs Blvd., Ste. 102, 34470, Ocala, FL, United States

  • 352-732-0754

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.6

All reviews

(118)

12,931 reviews in the last 12 months

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Rated 5 out of 5 stars

Ease of use with the application…

Ease of use with the application process online.

July 25, 2026
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Easy application process and $$ sent…

Easy application process and $$ sent quickly to my account

June 7, 2026
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

We're glad to hear our application process was easy and funds were sent quickly. Thank you!

Rated 5 out of 5 stars

Great customer service

Great customer service, easy .nice and helpful ,ladies here are very professional

March 3, 2026
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great customer service

February 3, 2026
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great customer service 👏 girls here are…

Great customer service 👏 girls here are very kind and professional

February 3, 2026
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great customer service

Great customer service, estefania ,rose and renee . They are helpful and professional

February 3, 2026
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Amazing Customer Service

Very impressed with the manager Rose Nartatez at Advance America. I came in with a complicated situation, and she took the time to explain everything clearly and make sure I understood my options. She was patient, professional, and genuinely helpful, even during a busy time. It’s obvious that Rose is very knowledgeable, leads by example, and creates a positive, supportive environment. The experience was smooth and stress-free thanks to her leadership. Advance America is lucky to have such a dedicated and reliable manager. Highly recommend this location!

December 12, 2025
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

We're so glad you had a positive experience. We appreciate you acknowledging the team's dedication to providing clear explanations and support. It's great to hear that their expertise made your visit stress-free. Thank you for recommending our location!

Rated 5 out of 5 stars

Always a good experience.

The site is user friendly. The people at the Advance America location are very helpful and kind and so very helpful and friendly.

November 19, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

We're happy to hear that our site is user-friendly. We appreciate your kind words regarding the helpful and friendly team members at our location; it means a lot to us. Thank you!

Rated 5 out of 5 stars

Eatefanua us nice and helpful

Eatefanua us nice and helpful

November 4, 2025
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Every time I go to Advance America off…

Every time I go to Advance America off of Silver Springs Boulevard the customer service there is the bomb the two individuals that work there the young lady and the guy they treat you like family. They have conversations with you. It’s not hurry. Get a minute and get them out they make you feel like yeah I’m a part of the family. Thank you.

October 4, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 4 out of 5 stars

Helpful

Your helpful when have a question

October 2, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

We appreciate you taking the time to share your feedback. We're happy to hear that our assistance was helpful when you had a question.

Rated 5 out of 5 stars

Great customer service

Great customer service, estefania is nice and helpful. Comes see her in silver springs Blvd, in ocala

October 2, 2025
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 1 out of 5 stars

I never got my funds

I never got my funds. They put it in a wrong account.

September 9, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at (888) 479-2026. Thank you.

Rated 2 out of 5 stars

Can't get a payday loan poor customer service they…

Can't get a payday loan because they claim I have an outstanding loan out. Which I don't. They claim that I signed paperwork that's not my signature. But they refuse to do anything about it

August 2, 2024
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.

Rated 5 out of 5 stars

As always the staff are very helpful…

As always the staff are very helpful and very professional. It's always an easy transaction when I come in.

July 2, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 3 out of 5 stars

Access to my account was easier this…

Access to my account was easier this time still the repition

June 26, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

We appreciate your feedback and are glad access was easier. We'll look into the repetition you experienced.

Rated 4 out of 5 stars

Finally I got help.

Well, it took me about 5 times of calling before a could get my loan. Some associates said they could not help on the phone. But finally I hot a nice person with an accent that helped me get through the application. Then I am told my transfer world probably take 24 hours to happen. But finally I got it done. Associates in the store were suppose to call me back on 3 different times and they failed to do that also.

May 5, 2025
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

We appreciate you taking the time to share your experience. We understand that the process of obtaining a loan can be frustrating, especially when you encounter difficulties getting in touch with our associates. We are committed to providing excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our communication and service processes.

Rated 5 out of 5 stars

Great and friendly customer

January 18, 2025
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

Great customer service

Great customer service

January 17, 2025
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great customer service!

January 3, 2025
Unprompted review
Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102 logo

Reply from Advance America - Ocala - 2750 E. Silver Springs Blvd., Ste. 102

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

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