I'm new here and I haven't had no problems with you guys at all maybe my bank but not you guys I love it here thank you
Company replied
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See what reviewers are saying
Great experience in Miss Kaisy Bernal was very helpful Fessional thank you advance America
Company replied
Advance America provided me with a quick, easy, flexible loan when I needed it to consolidate debts. The Customer Service is always top notch, and I leave knowing that I can alleviate some of the fina... See more
Company replied
I Love how you guys have the choice of a getting a PayDay Loan or for a person like me having the option choose to go for the Installment Loan. That's what you call helping your customers out...
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
13300 NW 27th Ave. (Unit #4), 33054, Opa Locka, FL, United States
- 305-688-2224
4.5
Excellent
30 reviews
Asks customers to review
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I'm new here and I haven't had no…
I'm new here and I haven't had no problems with you guys at all maybe my bank but not you guys I love it here thank you
September 5, 2022
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Great experience in Miss Kaisy Bernal…
Great experience in Miss Kaisy Bernal was very helpful Fessional thank you advance America
August 12, 2022
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
September 21, 2021
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Won’t he do it
Advance America provided me with a quick, easy, flexible loan when I needed it to consolidate debts. The Customer Service is always top notch, and I leave knowing that I can alleviate some of the financial stress brought on by COVID-19
July 17, 2021
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Your manager was excellent
Your manager was excellent: pleasant, to meet, kind, efficient and professional..
July 16, 2021
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The reason why I gave up good rating…
The reason why I gave up good rating because it was excellent I do not have no problem and the customer service was great
July 7, 2021
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It more easier to do online
May 1, 2021
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your response and comments regarding our services. We appreciate your business!
Always such amazing service there!
October 7, 2020
Unprompted review
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Your business is important to us, thank you for your response!
I Love the choices
I Love how you guys have the choice of a getting a PayDay Loan or for a person like me having the option choose to go for the Installment Loan. That's what you call helping your customers out...
April 16, 2020
Unprompted review
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Thank you for your response and comments regarding out services. We appreciate you business!
Always professional
Always professional, fast, patient and courteous.
February 17, 2020
Unprompted review
The person who help me was…
The person who help me was unprofessional and displayed a negative attitude when I attempted to correct her about my pay cycle. She became confrontational and when I pay you all the money I owe, I will never visit this store again. The customer keeps the store open, not the employee displaying rotten behavior, she needs training on how to communicate with the public. If she doesn't want to work, stay home and keep that negative energy in her house.
February 10, 2020
Unprompted review
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Advance America values its customers and we will
have someone personally contact you soon to discuss your comment.
The teller informed me I had to change…
The teller informed me I had to change my info, I was already enrolled with my WF ACCOUNT, she requested I got get my new Routing and Checking Number from my CREDIT UNION, making me go back home to contact them for this info. I started not to Return, I only requested $300.00. I was UPSET with her.
December 22, 2019
Unprompted review
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Everything goes well for me
Everything goes well for me. I like advance America I'm happy
November 6, 2019
Unprompted review
Very very good
October 17, 2019
Unprompted review
I have waited for 30 minutes to be…
I have waited for 30 minutes to be served
September 19, 2019
Unprompted review
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
The young lady that was there was kind…
The young lady that was there was kind and courteous. The process was speedy and convenient.
May 28, 2019
Unprompted review
Reply from Advance America - Opa Locka - 13300 NW 27th Ave. (Unit #4)
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Great customer service
Great customer service. And it was fast and easy.
April 11, 2019
Unprompted review
Fast and easy great staff
April 23, 2018
Unprompted review
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