I really appreciate these young ladies at Advance America!! Very professional, on point with their information and so nice. There’s nothing like meeting someone who makes your day, but also helps you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently obtained a small loan from Advance America. I received a letter offer in the mail and decided to take the loan for a few things. I have been happy with my experience thus far. I was approve... See more
Company replied
I had a great experience they’re very nice
Company replied
This company we’re great, customer service we’re excellent . The lady name Dasha were very helpful. I hope I spelled her name right, but she was very nice and very helpful.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3000 Pepperell Parkway, Ste. 10, 36801, Opelika, AL, United States
- 334-737-3320
4.7
Excellent
34 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience they’re very…
I had a great experience they’re very nice
August 11, 2026
Unprompted review
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your response and comments regarding our services. We appreciate your business!
The Team handled my request…
The Team handled my request professionally,efficiently and expeditiously!! I am grateful and appreciative
July 21, 2026
Unprompted review
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A warm and friendly atmosphere
A warm and friendly atmosphere! They make you feel like they want to help you!!! Love it!
June 5, 2026
Unprompted review
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
We are so happy to hear you enjoyed our warm and friendly atmosphere. Thank you for your wonderful feedback!
It was really easy and self explanatory…
It was really easy and self explanatory to get what I needed.
March 1, 2026
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Service
Stephanie helped me out with a loan to consolidate a couple bills. Great job!
January 5, 2026
Unprompted review
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
We're happy to hear that we provided you with excellent support during your loan consolidation process. Thank you for sharing your positive experience!
The line was easy and fast thank you…
The line was easy and fast thank you all but I have not received the money in my account yet so is there something you can do? Can you please help me or do I need to go into the store? Thank you.
December 18, 2025
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
We're glad the line moved quickly for you. We're sorry to hear that you haven't received your funds yet. Please contact our customer support team so we may look into this for you.
It was easy process to get the loan
It was easy process to get the loan, in a time of need they came thru for me. I would give a 5 star rating to them.
September 3, 2025
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
We're happy to hear that the loan process was easy and that we could assist you during a difficult time. Thank you for your 5-star rating; we appreciate your feedback!
This company we’re great
This company we’re great, customer service we’re excellent . The lady name Dasha were very helpful. I hope I spelled her name right, but she was very nice and very helpful.
June 4, 2025
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I really appreciate these young ladies…
I really appreciate these young ladies at Advance America!! Very professional, on point with their information and so nice. There’s nothing like meeting someone who makes your day, but also helps you in your time of need. God Bless 🙏🏾🙌🏾
May 28, 2025
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Young Lady was
The Young Lady was , Very Professional got me and got me out in a timely manner and Very Nice 👍
April 3, 2024
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Person
Person, who help me was very polite, professional and efficient. She wasted no idle time. She was a true 5 star.
January 18, 2024
Unprompted review
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I recently obtained a small loan from…
I recently obtained a small loan from Advance America. I received a letter offer in the mail and decided to take the loan for a few things. I have been happy with my experience thus far. I was approved quickly and money in my account in less than 24 hrs. Pleasant experience🌷🤗
August 7, 2023
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was right on time!
August 5, 2023
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great people that work there
May 20, 2023
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very quick & informative
The store representative was very nice. She was patient with me as a gather all my information. She then explained each outline paragraph as knowable & clear.
December 21, 2022
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America is the best
December 22, 2022
Unprompted review
Reply from Advance America - Opelika - 3000 Pepperell Parkway, Ste. 10
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.