I highly recommend Advance America for their loan products. The customer facing representatives were kind, knowledgeable and very helpful in the loan process. The experience was quite positive and eas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always pleasant and efficient.
Company replied
Though all of these short-term loans are expensive, the process here was quite simple- especially completing the forms electronically. And Michelle was quite positive and helpful.
Tess is always professional and very friendly...she makes you feel like family...I would recommend anything she is selling.....to the world....love advance just because of her
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7417 Metcalf, 66204, Overland Park, KS, United States
- 913-262-3340
4.7
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always pleasant and efficient.
September 19, 2024
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I highly recommend Advance America for…
I highly recommend Advance America for their loan products. The customer facing representatives were kind, knowledgeable and very helpful in the loan process. The experience was quite positive and easy to understand. I had my money in less than 30 minutes, from start to finish. They explained everything that I needed to bring with me which made all the difference. Thanks for a great experience!
July 23, 2024
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kat was awesome!!!!!!!
January 2, 2023
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Had a great experience was able to get…
Had a great experience was able to get me in and out and no time
September 22, 2022
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Overland Park - 7417 Metcalf
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Tabitha was amazing
Tabitha was amazing, the process was quick and professional. I will definitely refer to here!
May 20, 2022
Unprompted review
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ive been with Cash advance America for…
Ive been with Cash advance America for almost 2 yrs when i stayed in Missouri and my line of credit went up to $2,000. Payed it off moved to Kansas, and tried to apply again. They had to run my credit again, only to start me at a lower limit. Very disappointed.
September 27, 2021
Reply from Advance America - Overland Park - 7417 Metcalf
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Very good service
September 5, 2021
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Costumer service is great
March 14, 2021
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I just love how friendly everyone is
I just love how friendly everyone is. Make you feel very welcomed!!!!!
March 8, 2021
Reply from Advance America - Overland Park - 7417 Metcalf
Juanita: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very easy process
Very easy process , been a customer for about 10-15 years now, absolutely no complaints. Excellent Customer service!
November 28, 2020
Reply from Advance America - Overland Park - 7417 Metcalf
Your business is important to us, thank you for your response!
Lisa is great she is always helpful and…
Lisa is great she is always helpful and polite and makes me feel like a person not just somebody to get done with Lisa is great
October 30, 2020
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your response and comments regarding our services. We appreciate your business!
Paola was very helpful
Paola was very helpful. The problem we had was the location was out of cash. We usually pay off loan online, then go to the Adv Am office sometime before our rent due date of the 15th. We renew the $400 loan, add another $100 and get a $500 money order for our rent for 99 cents. With no cash available, we had to take check, go cash it, then go to get money order. That's a lot of running around just because your manager didn't plan ahead and have enough cash on hand.
July 14, 2020
Unprompted review
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your response and comments regarding out services. We appreciate your business!
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your response and comments regarding out services. We appreciate your business!
My person was patient and friendly.
June 25, 2020
Unprompted review
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for your response and comments regarding our services. We appreciate your business!
Quick and accurate service in a…
Quick and accurate service in a courteous manner.
June 22, 2020
Unprompted review
Reply from Advance America - Overland Park - 7417 Metcalf
Your business is important to us, thank you for your response!
The ladies there are very nice
The ladies there are very nice. They get me in and out as quick as I can.
April 23, 2020
Unprompted review
Reply from Advance America - Overland Park - 7417 Metcalf
Thank you for you response and comments regarding our services. We appreciate your business!
Everything went great!!!
February 19, 2020
Unprompted review
Everyone was really respectful and…
Everyone was really respectful and explained every detail asked, I really like the security measures taken by advance America to protect my personal information.
November 10, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.