Mrs. Jennifer was very patient with her customers including myself. Love the fact that she didn’t make you feel uncomfortable during your time of need. Thank you so much for your help and kindness.
Company replied
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See what reviewers are saying
Jennifer was very knowledgeable about what I needed. I will definitely be back. I will also spread the word about this company and this particular location.
Company replied
Advance of America made it so easy for me to make payments they very nice and friendly in the Oxford branch and Alabama they make sure you get what you need and they are very nice and friendly
Company replied
They are very courteous,respectful and friendly.And they know their job well…Great Job 🎉🙏🏾
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
155 Plaza Lane, 36203, Oxford, AL, United States
- 256-831-7730
4.8
Excellent
45 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Jennifer/ manager
They are very courteous,respectful and friendly.And they know their job well…Great Job 🎉🙏🏾
September 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great place to visit and do some…
Great place to visit and do some business with those lovely ladies.. thank you so much Jennifer..
July 22, 2026
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you very much Jennifer
June 26, 2026
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Your business is important to us, thank you for your response!
Jennifer was great friendly very…
Jennifer was great friendly very helpful and pleasant great doing business with her
June 26, 2026
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Your business is important to us, thank you for your response!
Jennifer was very knowledgeable about…
Jennifer was very knowledgeable about what I needed. I will definitely be back. I will also spread the word about this company and this particular location.
June 3, 2026
Reply from Advance America - Oxford - 155 Plaza Lane
We appreciate your positive feedback. We're so glad our team was knowledgeable and helpful. We look forward to your next visit and thank you for spreading the word!
Sweetheart lady
Mrs. Jennifer was very patient with her customers including myself. Love the fact that she didn’t make you feel uncomfortable during your time of need. Thank you so much for your help and kindness.
April 30, 2026
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer experience and friendly…
Great customer experience and friendly place to do your financial.. Thank you Jennifer..
March 20, 2026
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your response and comments regarding our services. We appreciate your business!
The ladies at this location were…
The ladies at this location were wonderful! They explained everything. And they were so nice!
I think they need a raise!
Thank you ,
Diane Brown
December 3, 2025
Reply from Advance America - Oxford - 155 Plaza Lane
We're happy to hear that the team's explanations and kindness stood out to you. We appreciate you taking the time to share your positive experience! Your feedback is valuable to us.
Advance of America made it so easy for…
Advance of America made it so easy for me to make payments they very nice and friendly in the Oxford branch and Alabama they make sure you get what you need and they are very nice and friendly
October 21, 2025
Reply from Advance America - Oxford - 155 Plaza Lane
We appreciate you sharing your positive experience. We're happy to hear that you found our team in the Oxford branch to be friendly and helpful, and that we made the payment process easy for you.
Amazing,Amazing and more Amazing 🙏
October 17, 2025
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great service from a wonderful woman
I must Say Mrs. Edwards was a big help to me today. Spoke with me on the phone and she guided me through the whole process. And when I thought I was denied she told me I wasnt I just needed to come into the office. Top tier and all aspects of services.
June 22, 2025
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback and we're so glad we could assist you effectively.
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Ms.Edwards Did A Outstanding Job !
June 4, 2025
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
We are happy to hear that you had an outstanding experience! Thank you for sharing your positive feedback with us; we appreciate it.
Jennifer scored a perfect 10.
Jennifer scored a perfect 10.. Jennifer was very kind and very professional thank you for giving my family member is referral.. Bobby McCallum
May 14, 2025
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
A great worker
Jennifer was really helpful with what i needed to get done. It is really pleasant to walk into a store and be greeted with a smile. i will definitely be coming back.
March 13, 2025
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I enjoyed Jennifer she was very nice…
I enjoyed Jennifer she was very nice and helpful and the other lady Shania was nice as well.
March 10, 2025
Reply from Advance America - Oxford - 155 Plaza Lane
We're so glad to hear you had a positive experience with our team. We appreciate your kind words about Jennifer and Shania. We strive to provide excellent customer service, and we're happy to hear that they were able to assist you.
Jennifer was very professional and she…
Jennifer was very professional and she help me set up my online account.. center 1642
February 14, 2025
Unprompted review
Reply from Advance America - Oxford - 155 Plaza Lane
We appreciate you taking the time to share your experience. We're glad to hear that Jennifer was able to assist you with setting up your online account.
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