The gentleman was very helpful, very nice and that just made the experience excellent a friendly, helpful person how’d along way
Company replied
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The gentleman was very helpful, very nice and that just made the experience excellent a friendly, helpful person how’d along way
Company replied
I've had several loans ((payday&installment) with Advance America in Pasadena, TX store3032.I have also had several loans with other loan companies that are well known and some that are just local... See more
Roberto did an amazing job with helping me get approved for the money I needed & explained all the important details to me. He was very patience & kind despite the volume of people he was attending to... See more
The lady's does a excellent job
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3403 Spencer Hwy., 77504, Pasadena, TX, United States
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The gentleman was very helpful, very nice and that just made the experience excellent a friendly, helpful person how’d along way

Reply from Advance America - Pasadena - 3403 Spencer Hwy.
I went to pay off my pay day loan in full on the 18th of February and it says I am eligible to refinance my installment loan and they said that I cannot refinance my loan until I have a waiting period? I don't think I understand, however I have been paying on time and would like to borrow 1500 dollars if possible? Thankyou for your help and I hope to hear from them by Friday morning? Thankyou for everything. Ruben Martinez Jr

Reply from Advance America - Pasadena - 3403 Spencer Hwy.
I've had several loans ((payday&installment) with Advance America in Pasadena, TX store3032.I have also had several loans with other loan companies that are well known and some that are just local to Pasadena. Advance America stands alone as the NUMBER 1 loan company. They are the most professional, clear on terms,will work with you if needed , most expedient and trust worthy. The team members there are the greatest and the service I always receive by A.Rodriguez (3676) is very exceptional Advance America should be proud to have her as a team member. My advice to any one seeking a loan or payday loan is to GO TO ADVANCE AMERICA FOR YOUR LOAN.
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Reply from Advance America - Pasadena - 3403 Spencer Hwy.
I will be paying my loan off and I won't nothing else to do with y'all. And I definitely will never refer you now. At the beginning I would but when y'all took 1200.00 dollars from in the middle of crisis and I've been laid off because of COVID19. So no after I'm done paying my loan off I WON'T NOTHING ELSE TO DO WITH THIS COMPANY!!!! I will now be homeless because of y'all.

Reply from Advance America - Pasadena - 3403 Spencer Hwy.
Roberto did an amazing job with helping me get approved for the money I needed & explained all the important details to me. He was very patience & kind despite the volume of people he was attending to.
Staff are very knowledgeable and professional on finding best way to seek the proper loan to meet your options.
Crédito is very expensive and not convenient

Reply from Advance America - Pasadena - 3403 Spencer Hwy.
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