Mercedes was awesome and helped me reload again after many years and set me up alone for easy access, totally recommend.
Company replied
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Mercedes was awesome and helped me reload again after many years and set me up alone for easy access, totally recommend.
Company replied
The employees Jasmine and Sukeye (caring, understanding and very helpful). I always feel like they have my best interest at heart. The only location I ever go to! Their customer service is beyond appr... See more
Company replied
I will definitely recommend AdvanceAmerica to my friends and family. They always there to save us from an last minute emergency. Thank You Jasmine and her staff . Happy New Year!
Company replied
The girls here at the pawtucket branch Mercedes and Jasmine have been amazing ever since I first became a customer. Always so patient and helpful. Get me in and out the door fast and always with a smi... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
325 Armistice Blvd., 2861, Pawtucket, RI, United States
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Staff at the Pawtucket office did their best, but company policies towards changing checking accounts are less than optimal. Paying back a loan shouldn't be so difficult and online account management needs to become an easier option.

Reply from Advance America - Pawtucket - 325 Armistice Blvd.
Always fast, friendly, personable service. All the employees are very accommodating.
What a pleasure doing business with them.
They made the process very easy.
The employees have always been very helpful and personable.
There was a question of my payment being previously received. I did get a mailing saying it went thru. The manager did help me out. Fantastic customer service! Thank you!
Excellent service and always so friendly.
Very helpful and pleasant people I've been dealing withem for a few months now very good experience
All representatives are courteous and very professional.
First time ever using a pay advance company and definitely have to say it was very quick and easy. All the terms are up front and there's minimal paperwork to fill out. Guest service was pleasant and professional, location was clean and inviting. You have 2 weeks to pay back the loan. The APR is ridiculous at like 200%, but it's a short term loan meant for emergency purposes. I end up paying $45 for a $450 advance, which isn't necessarily too bad considering most overdraft fees are $35. I can see how people can get into a bad cycle of requesting these all the time. In that case, you'll always be on the losing end of the stick. I can find a lot of ways to use $50 other than giving it away! But, if you know you'll have enough money in the future and need a quick loan to cover costs...I'd definitely recommend AA!
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