Robby gave excellent customer service she was the only one in the store answering phones and greeting customers. She is master at multitasking and all with a smile on her face. She was very personal a... See more
Company replied
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The process and tool to complete the application was user friendly. The response time was great from Advantage America on Broadway and the amount approved was seamless. Thank you for this great opport... See more
Company replied
Robby is simply amazing!!! She made me feel like everything is going to be okay. She is professional, empathetic, and she sincerely cares about the customers. I would highly recommend and encourage yo... See more
Company replied
Robby Papillion was awesome. Her customer service was great, she had all the answers to my questions & some I didn't know to ask. The process was quick & not drug out! Thank you so much! I definitely... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7111 W. Broadway, 77581, Pearland, TX, United States
- 281-997-7881
4.9
Excellent
68 reviews
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Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Robby was very knowledgeable and…
Robby was very knowledgeable and provided great customer service.
February 17, 2024
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Alexis service was excellent and…
Alexis service was excellent and extremely knowledgeable. This experience was a great one to have as a first timer.
January 10, 2024
Unprompted review
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process was easy
The process was easy when I went in to store for my initial loan. Everyone was so helpful, especially Robbie she works in the Pearland store. Always smiling and helpful.She assisted me on my second loan that was done online. It was painless and the money was in the bank on the next day.
December 29, 2023
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I work with Alexis she was very helpful…
I work with Alexis she was very helpful with getting the money orders I need very patience with me.
December 30, 2023
Unprompted review
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very professional group of people to…
Very professional group of people to work with and I appreciate that
December 30, 2023
Unprompted review
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer Service was great and…
Customer Service was great and explained everything well...
Thank you..
December 23, 2023
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great place for a loan
The staff is great very informative on anything you may ask or need very clean environment always willing to help
December 15, 2023
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Robbi and her team are always polite
Robbi and her team are always polite, prompt, and professional. She is so knowledgeable about the products and the process it made my experience such a great one that I came back and did a second loan.
June 22, 2023
Reply from Advance America - Pearland - 7111 W. Broadway
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
So nice & patient
So nice & patient! My store representative-Yano-I think is her name stated late for me because I left my micro at home. Thank you!
June 7, 2023
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Awesome Customer Service
Robby Papillion was awesome. Her customer service was great, she had all the answers to my questions & some I didn't know to ask. The process was quick & not drug out! Thank you so much! I definitely will be reccomending your services to friends & family!
November 18, 2022
Reply from Advance America - Pearland - 7111 W. Broadway
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing service!
From the phone call to the arrival Michelle was absolute amazing! She was extremely nice, knowledgeable, informative and patient. Best customer service I’ve experienced in a very long time. Thank you Michelle, I wish we were all blessed with such wonderful service at all businesses, may God continue to bless you.
August 22, 2022
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service and great staff.
January 25, 2022
Reply from Advance America - Pearland - 7111 W. Broadway
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Pearland - 7111 W. Broadway
Thank you for your response and comments regarding our services. We appreciate your business!
Love the people they were nice
October 29, 2019
Unprompted review
Rebecca and Dianna are always friendly…
Rebecca and Dianna are always friendly and helpfully. They go out of their to help people and think on their feet, to help you solve problems. They never make you feel bad or embarrassed about your financial situation. I really appreciate them and hope they continue to work there.
April 19, 2018
Unprompted review
Rebecca was nice and very Professional
August 22, 2017
Unprompted review
Fast and easy processing
July 1, 2017
Unprompted review
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