Ms. Latisha was more than helpful. Very pleasant, patient and knowledgeable she answered all my questions and walk me through the paperwork.
Company replied
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See what reviewers are saying
I find your professionalism and customer service to be top notch. Your web site is very user friendly compared to other entities. No complaints at all. Don't try to fix what's not broken.
Company replied
My name is Dazaysia Evans I had good communication with your worker today
Company replied
Tisha was very helpful and knowledgeable. Very polite and professional. I’d highly recommend anyone to try advance America. (Ask for Tisha)!!!!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
15 E. Brent Lane #4, 32503, Pensacola, FL, United States
- 850-432-1210
4.7
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fantastic experience
Fantastic experience. Great customer service! She made the whole process so much easier!
September 23, 2025
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I came to this place not knowing what…
I came to this place not knowing what they do or how it works And I left out with a loan.The young lady latishia was so nice and sweet
September 17, 2025
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Letisha was very nice and sweet she…
Letisha was very nice and sweet she helped me out a lot today
September 9, 2025
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Excellent service
September 4, 2025
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The ladies at Brent are very…
The ladies at Brent are very professional. They also have GREAT CUSTOMER SERVICE
September 4, 2025
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
We appreciate you taking the time to share your experience. We are so happy to hear that you received great customer service from our professional team.
I came in today to inquire about a…
I came in today to inquire about a loan and I appreciate the help and they have free money order’s and so bill pay
August 18, 2025
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
We're happy to hear that you found our services helpful, and we appreciate you mentioning the free money orders and bill pay. Thank you for your positive feedback!
I have been using Advance America for…
I have been using Advance America for over 2 years. It started when I needed to pay my tuition, as I returned to school hoping to get out of the poverty of Social Security Disability. Well, today I needed a little extra help, and they were there for me, again. Even better news is that I have 3 more credit hours to go and will be earning my BSN this Fall semester. Could NOT have gotten this far without their help. Simply, thanks ever so much AA.
May 30, 2025
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
We appreciate your sharing your experience. We're so glad we could be there to help you on your journey to obtaining your BSN. We wish you all the best in your final semester!
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
The company is Great they always help…
The company is Great they always help me when I need them to do so. I am very Grateful for the assistant The staff are Awesome they are the Best. I Thank God for them I love them like family.
April 21, 2025
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service and outstanding staff.
September 7, 2024
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Customer Service
Store on 9th didn't have cash they called another store and got them to stay open for a few extra minutes so I could get the cash today. Joe on Brent and Andrea is on 9th were amazing and got me helped out! Thank you so much!
July 6, 2024
Unprompted review
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Well
Well, everything went well as Always!
Friendly, Great Knowledgeable People and All is Wonderful!!
Thank You
Sincerely HH
April 4, 2024
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
The people that work in the Brent Lane…
The people that work in the Brent Lane store in Pensacola FL are awesome. They always welcome the customers by name. Your always welcome with a smile.
December 14, 2023
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They always approve me for the amount I…
They always approve me for the amount I need and am asking for. PENSACOLA OFFICE/ BRENT LANE
July 25, 2023
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am treated with respect
I am treated with respect, and caring( love). The kindness shown places a warm feeling inside you.
June 4, 2023
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Representative Michelle was very…
Representative Michelle was very professional and knowledgeable about the process I was very satisfied and everything was handled very efficiently.
Thank you
June 4, 2023
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very pleasant people, no judgement, quick service
Very pleasant people. No judgement.
All terms fully explained including repayment date and different options of repayment. Friendly atmosphere.
May 6, 2023
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The young lady was excellent and…
The young lady was excellent and professional. All my questions were answered.
April 29, 2023
Reply from Advance America - Pensacola - 15 E. Brent Lane #4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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