Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 Reviews 

160
TrustScore 5 out of 5

4.8

400 N. Navy Blvd., Unit 9, 32507 Pensacola, FL, US


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Rated 5 out of 5 stars

It’s been a few yrs since I used A.America for a loan. What a pleasant experience I had. Ms. Desiree assisted me from my first phone call & then in person at the office. I wasn’t looking forward to... See more

Company replied

Rated 5 out of 5 stars

Ty, Dez, and Tesha are wonderful! They went above and beyond to help me get approved and made the process so easy and fast!! Definitely would recommend them here at the navy blvd location!!!

Company replied

Rated 5 out of 5 stars

The worker and the Smiles. And most of all they really help you understand and appreciate your business and make she you know when to return. They make you fell so special. A Number 10 for the worker... See more

Company replied

Rated 5 out of 5 stars

Tisha help my husband out today with a loan for a 1000.we had a issue with the bank giving him his account 😭 info but Tisha was patient and help us sent up a online account

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 400 N. Navy Blvd., Unit 9, 32507, Pensacola, FL, United States

  • 850-455-8873

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

11,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made transaction so easy.

September 3, 2026
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 1 out of 5 stars

My grandfather whom is a veteran was…

My grandfather whom is a veteran was treated with the upmost disrespect that the lady can give I'm not even sure but to the lady who is working there you were very rude didn't care how you spoke to your customers and you are very unprofessional

February 3, 2026
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.

Rated 5 out of 5 stars

Always been helpful 🙂

Always been helpful 🙂

December 1, 2025
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review! At Advance America, we strive to provide the best customer service, and we are thrilled to have offered the money solutions you needed. Have a wonderful day!

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast money

November 4, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

This location is amazing!

This location is amazing!! Lisa and Dez are the best!!

August 26, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Lisa was so patient with helping with…

Lisa was so patient with helping with my installment loan. Great customer service-!!!

August 15, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

We appreciate you sharing your experience. We are happy to hear that you received great customer service and that our team was patient while assisting you with your loan!

Rated 5 out of 5 stars

Lisa and des were so sweet

Lisa and des were so sweet. Amazing service!

August 14, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

This location is wonderful the ladies…

This location is wonderful the ladies des and tesha are awesome at their job.

July 23, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

We appreciate your positive feedback. We're so happy to hear that you enjoyed your visit to our location and that our team provided excellent service.

Rated 5 out of 5 stars

Dez was a phenomenal help today now I…

Dez was a phenomenal help today now I am free from stress. Definitely recommend this location.

July 11, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Ladies are awesome this location is…

Ladies are awesome this location is great!!

July 7, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Des was awesome.very helpful

June 27, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Desiree was great to work with

Desiree was great to work with! Super helpful!

June 21, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

This location is awesome

This location is awesome. They are very kind and great at what they do.definitely recommend if needing these services

June 20, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

We appreciate your kind words! We are so happy to hear that you had a great experience with our services and that our team was able to meet your needs.

Rated 5 out of 5 stars

These ladies are wonderful.tesha and…

These ladies are wonderful.tesha and des are awesome and always go above and beyond.

June 11, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Desiree did a very wonderful job and…

Desiree did a very wonderful job and she is very pleasant and loved coming to this location.

May 28, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

We appreciate your positive review. We are so happy to hear that you enjoyed your visit to our location.

Rated 5 out of 5 stars

Ladies here are wonderful

Ladies here are wonderful. Best location

May 19, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Excellent service from Trish

May 9, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your positive review. We are happy to hear that you had a positive experience.

Rated 5 out of 5 stars

Ladies here are great at their jobs

Ladies here are great at their jobs. Love them here

May 8, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

We appreciate your kind words! We're thrilled to hear you had a positive experience with our team. We strive to provide excellent customer service, and it's wonderful to know we're meeting your expectations.

Rated 5 out of 5 stars

Wonderful ladies great location.

May 2, 2025
Unprompted review
Advance America - Pensacola - 400 N. Navy Blvd., Unit 9 logo

Reply from Advance America - Pensacola - 400 N. Navy Blvd., Unit 9

Thank you for your kind words. We're so glad you had a positive experience. We appreciate your business.

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