All the employees was outstanding with great customer service 👏 👌 the loan was fast and easy to apply and receive
Company replied
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See what reviewers are saying
My experience with getting a loan was very easy. Customer service is very good.
Company replied
Walked in this place at the time of closing and got the best customer service I’ve had in a while. Bridget made sure I understood everything I needed to know and got me out in just a few minutes. Your... See more
Company replied
I've become a frequent visitor to my local branch, so they know me there. I'm always greeted by name and with a smile. They're also very professional and efficient, so I don't spend an inordinate amou... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2032 280 Bypass, 36867, Phenix City, AL, United States
- 334-298-3018
4.7
Excellent
48 reviews
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Cashier was very helpful without being…
Cashier was very helpful without being judgemental. I would recommend for anyone to go to Advance America in Phenix City, Al. Great place. Thank you.
October 15, 2019
Unprompted review
The ladies greet everyone that walks in…
The ladies greet everyone that walks in the door almost at same time, really positive. All have a professional answer & demeanor about them.
July 26, 2019
Unprompted review
I love the team at this location
I love the team at this location. Always friendly and very personable.
April 9, 2019
Unprompted review
They are fast and friendly
They are fast and friendly. Awesome service I’d recommend anyone here
December 16, 2018
Unprompted review
Better rates on loans
Better rates on loans. Staff is friendly and knowelgeable. Recommend to others.
May 16, 2018
Unprompted review
My experience with Advance America …was Awesome
My experience with Advance America today was awesome. Everyone was courtesy and very friendly. They not only offered to help with my advancement, but they also told me about their other products as well. Advance America is a great help to me and many other customers that come in for help. The interest might be high, but when you are running short on cash, they are right on time with a "Yes".
November 15, 2017
Unprompted review
Very nice and polite will be back
September 13, 2017
Unprompted review
Both young.men were very polite & …
Both young.men were very polite & helpful.
August 18, 2017
Unprompted review
It's was okay
It's was okay. I've been a customer here for a while at the Phenix City Alabama hey 280 and walking in and not seeing the BEST manager ever Ms Sylvia was heartbreak. I wish her the best in whatever the next company is she gets to assist.
August 7, 2017
Unprompted review
Great company
Great company. Great to work with, great customer service. Great experience. Great everything!
July 28, 2017
Unprompted review
They were very helpful and friendly
They were very helpful and friendly . Very informant of what I need would recommend to everyone
July 4, 2017
Unprompted review
Thank you to Mr. Xavier
Thank you to Mr. Xavier for always being professional with a smile. As a young man his age, he is definitely one to emulate because he exudes all the qualities that makes a business thrive. When he calls to give me a friendly reminder, he is always polite and respectful, even at the location. Thank you for always providing excellent customer service which keeps us customers coming back. Thank you, Mr. Xavier, and special thanks to you Advance America for a job well done.
June 6, 2017
Unprompted review
Every time I go in
Every time I go in, every one is pleasant and if I have a problem the are extremely accommodating
June 1, 2017
Unprompted review
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