The women are always so supportive and friendly when I have to come in. They answer my questions without being bothered and never act rude to me. They are always quick, efficient and friendly. I appre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always nice and they help me out when I need it I haven't had any problems with them
Company replied
I truly appreciate how kind she was at all times. She is truly a people person. Always friendly, she is a keeper.
Company replied
The staff is patient, kind and respectful always. Never had a bad experience!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2017 N. Michigan St., 46563, Plymouth, IN, United States
- 574-936-1701
4.8
Excellent
67 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Always nice and they help me out when I…
Always nice and they help me out when I need it I haven't had any problems with them
February 10, 2026
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Plymouth - 2017 N. Michigan St.
We appreciate you taking the time to share your thoughts. We are happy to hear that you had a professional experience.
I wish I could quietly for a lil more…
I wish I could quietly for a lil more cash advance
November 14, 2025
Reply from Advance America - Plymouth - 2017 N. Michigan St.
We appreciate your feedback and understand your desire for more flexibility with cash advances. We'll review this to improve our services.
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Am very happy with the service I…
Am very happy with the service I received very helpful an pleased
January 30, 2025
Unprompted review
Reply from Advance America - Plymouth - 2017 N. Michigan St.
We appreciate your kind words and are thrilled to hear that you had a positive experience. We strive to provide excellent customer service.
Fast and easy!
January 22, 2025
Unprompted review
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy
January 17, 2025
Unprompted review
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff is patient
The staff is patient, kind and respectful always. Never had a bad experience!
January 28, 2024
Unprompted review
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The women are always so supportive and…
The women are always so supportive and friendly when I have to come in. They answer my questions without being bothered and never act rude to me. They are always quick, efficient and friendly. I appreciate their dedication to the job and couldn’t ask for better people to be helping me in my time of need!
June 10, 2024
Unprompted review
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melissa is always great to work with
Melissa is always great to work with! I love walking in to see her smiling face!!
March 4, 2024
Unprompted review
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melissa is always helpful always has a…
Melissa is always helpful always has a smile on her face
October 19, 2023
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Being able to get help
October 11, 2023
Reply from Advance America - Plymouth - 2017 N. Michigan St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast friendly service
August 12, 2023
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A great place with nice people to…
A great place with nice people to borrow money! Thank you!
April 27, 2023
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I truly appreciate how kind she was at…
I truly appreciate how kind she was at all times. She is truly a people person. Always friendly, she is a keeper.
January 11, 2023
Reply from Advance America - Plymouth - 2017 N. Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Plymouth - 2017 N. Michigan St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.