The Prattville, Al. Office has the nicest and most professional employees. They do not do payday loans anymore but installments which is so much better. You make payments instead of paying it all back... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady that helped me. Her name was ti. She worked at the office off main Street in Prattville. She was very friendly, and helpful. We talked as she took me through the loan process. She made me fee... See more
Company replied
I use the prattville Alabama office and the people there are great very helpful and so nice. And it's easy I got a higher limit than I was expecting I highly recommend using advance america.
Company replied
It's not just the loan itself this staff is knowledgeable on the day to day struggles of real life and there are no roadblocks in securing a loan.There follow up approach is awesome. Got to Love these... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1850 E. Main Street, 36066, Prattville, AL, United States
- 334-365-2502
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tia was absolutely awesome!
Tia was absolutely awesome!! And she helped me get the cash that I needed.
June 1, 2026
Unprompted review
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. We are so happy we could provide the money solutions you needed. Have a great day.
Speedy and professional
Very fast. Very nice. And very professional.
February 9, 2026
Unprompted review
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Their service was fast i didnt have to wait long to get the funds i needed
Their service was fast
December 6, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
We appreciate your positive feedback and are happy to assist you with our fast service.
Michelle made the process easy
Michelle made the process easy, super friendly and helpful.
November 14, 2025
Unprompted review
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It's not just the loan itself this…
It's not just the loan itself this staff is knowledgeable on the day to day struggles of real life and there are no roadblocks in securing a loan.There follow up approach is awesome. Got to Love these ladies
November 5, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Everyone is really nice make me happy…
Everyone is really nice make me happy to do businesses with
October 29, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
We appreciate you taking the time to share your positive experience. We are happy to hear that our team made your experience a great one.
The girls at the Prattville store were…
The girls at the Prattville store were very knowledgeable, kind and took care of my needs
October 17, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Eve was perfect!
October 16, 2025
Unprompted review
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Prattville - 1850 E. Main Street
We are happy to hear that you found our team friendly and nice to work with. Thank you for your positive feedback and for sharing your experience!
They’re experienced people
They’re experienced people, very courteous, patient, knowledgeable, friendly and very very professional
August 20, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Very Nice and Friendly!!
Very Nice and Friendly!!! First time in the office and the ladies were all Awesome!! And gave me some good laughs very much needed..Keep up the Amazing work ladies!!!
July 29, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
We appreciate your positive feedback. We are so happy to hear that you enjoyed your first visit and that our team made you laugh. Thank you for recognizing their amazing work.
Eve was great this is a very nice and…
Eve was great this is a very nice and easy experience.Smooth sailing, go see them if you need a loan
July 14, 2025
Unprompted review
Reply from Advance America - Prattville - 1850 E. Main Street
We're happy to hear that your experience was nice and easy! We appreciate you taking the time to share your positive feedback regarding your loan experience.
I use the prattville Alabama office and…
I use the prattville Alabama office and the people there are great very helpful and so nice. And it's easy I got a higher limit than I was expecting I highly recommend using advance america.
June 26, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
We're happy to hear that the people at our Prattville Alabama office were helpful and nice. We're also glad you received a higher limit than expected. Thank you for recommending Advance America!
Reply from Advance America - Prattville - 1850 E. Main Street
We're happy to hear that you had a great experience working with our team members. Thank you for your positive feedback; we appreciate it!
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I received excellent service from the…
I received excellent service from the team and was easy process to get the money I needed. The staff was very friendly and helpful.
April 8, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. We are so happy to hear that you had a positive experience and that we were able to provide the money solutions you needed. We strive to provide the best customer service and appreciate your feedback.
They were very helpful with my loan and…
They were very helpful with my loan and it was easy
March 6, 2025
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Their accuracy the way they deal with customers i would love a advance christmas coming up.
Their accuracy theway
October 11, 2024
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The lady that helped me
The lady that helped me. Her name was ti. She worked at the office off main Street in Prattville. She was very friendly, and helpful. We talked as she took me through the loan process. She made me feel comfortable instead of stressed because I was getting a loan. She was very professional and definitely knew what she was doing. I enjoyed doing business with your company because of Ti.
August 16, 2024
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The process was quick and easy
The process was quick and easy! The money was deposited the same day into my account. Thank you Advance America for all your help!!
August 1, 2024
Reply from Advance America - Prattville - 1850 E. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.