Chrissy was amazing. This was my first time ever applying for a cash advance. She was knowledgeable and very courteous. If I’m ever in need of a cash advance in the future I will definitely use Advanc... See more
Company replied
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Chrissy was amazing. This was my first time ever applying for a cash advance. She was knowledgeable and very courteous. If I’m ever in need of a cash advance in the future I will definitely use Advanc... See more
Company replied
Robin and Chrissy are the best!!! They are so compassionate, caring and professional. They treat you with dignity and are performing a truly helpful service to the community..thank you so much guys
Company replied
The ladies were very welcoming and helpful with all my questions
Company replied
Always on time
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
361 Reservoir Ave., Unit B-2, 2907, Providence, RI, United States
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The person I spoke to was excellent sense of humor and I really appreciate her

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
Always there when I need that little extra to carry me over. I want to thank you for being there.

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
They move very efficiently. They don’t take your time having you in the store all day.

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
They are understanding and are will to work with you

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
The employees are excellent warm welcoming friendly smile offering there assistance very professional

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
Excellent explanation and customer service

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
Well you guys are trying your best to keep up with all the financial assistance we can get. There is the need to lower your interest on every $400 borrowed from $40 to $35

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
My experience was great and it was done in a timely manner
The reps was very knowledgeable and kind..

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
My local ADVANCE AMERICA gave me a second chance when I needed one. I had problems in the past but they didn't mind.Thanks Advance America .

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2

Reply from Advance America - Providence - 361 Reservoir Ave., Unit B-2
Customer service people are very polite and extremely professional and timely. I actually look forward to the visit every month
The girl that assisted me was very helpful and the process was quick and easy .-Christopher
I recently had the opportunity to compare your operation with your direct competitor(Check 'n Go); your speed of service, costumer service, professionalism, communication and overall performance is light years ahead of Check 'n Go. Based on my experience I strongly recommend anyone looking for an advance pay loan to visit Advance America before they consider Check 'n Go, Advance America has a much higher costumer service standards.
Very swift process of applying for a small loan, not to mention how beautiful and helpful the 2 lady's upfront were.
Good customer service, good communication, good options on repayments.
Everyone was personable and efficient. The process was painless. The staff explained everything to me in plain English.
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