The experience was very pleasant and done in a timely manner. The person who waited on me was fantastic. She was very friendly, helpful and professional. Her name is Ginia and I recommend that she g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had very good fast service as I usually do.
Company replied
The gal that was working was very nice, she apologize for the computer working slow/ acting up. The time's that ive gone in there the women working have been very nice. Tky
Company replied
The ladies, Tina and Maria, at your Red Bluff location are the best! They are efficient, knowledgeable and friendly and they always make me feel welcome!
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
241 South Main Street, 96080, Red Bluff, CA, United States
- 530-529-0681
4.5
Excellent
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Red Bluff - 241 South Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The gal that was working was very nice
The gal that was working was very nice, she apologize for the computer working slow/ acting up.
The time's that ive gone in there the women working have been very nice.
Tky
June 2, 2021
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy process and great people to…
Easy process and great people to explain new system. Only place I would go for a short term loan.
December 4, 2020
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your response and comments regarding our services. We appreciate your business!
Not great
I was there before the rep was. She seemed unprepared and opened a few minutes late. She was nice but didn't have cash which I preferred. A loan place should have enough available cash at all times. Normally I get good service so this time it was disappointing.
September 9, 2020
Unprompted review
Reply from Advance America - Red Bluff - 241 South Main Street
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
When using online loan payment it takes…
When using online loan payment it takes too long to clear my loan
account, it takes over 3 days for it show loan is paid online, especially
if I need a new advance.
August 27, 2020
Unprompted review
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your response and comments regarding out services. We appreciate your business!
Great customer service
Great customer service, quick, easy, and reliable!
July 2, 2020
Unprompted review
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your response and comments regarding out services. We appreciate your business!
I like that I can pay my loan online…
I like that I can pay my loan online but when I try to get another loan online I am unable to because of technical difficulties. I called but got no answer from the representative. So I had to go to the store to get the loan which is what I wanted to avoid.
July 2, 2020
Unprompted review
Reply from Advance America - Red Bluff - 241 South Main Street
Thank you for your response and comments regarding our services. We appreciate your business!
I received excellent service thank you…
I received excellent service thank you very much
February 6, 2020
Unprompted review
Every employee is amazing
I loved everybodys warm welcoming environment and make me feel like a real person
December 12, 2019
Unprompted review
Great personality very informative and…
Great personality very informative and fast and efficient
October 19, 2019
Unprompted review
Always very efficient and willing to…
Always very efficient and willing to carry on a conversation with ... very friendly and courtesy, with a happy greeting...
August 4, 2019
Unprompted review
Friendly
Friendly, competent and efficient. Would recommend at time of need
February 3, 2018
Unprompted review
Tina and Maris
The ladies, Tina and Maria, at your Red Bluff location are the best! They are efficient, knowledgeable and friendly and they always make me feel welcome!
January 23, 2018
Unprompted review
Nice lady place.
September 22, 2017
Unprompted review
The experience was very pleasant and …
The experience was very pleasant and done in a timely manner. The person who waited on me was fantastic. She was very friendly, helpful and professional. Her name is Ginia and I recommend that she get some kind of award for her skills and service to your company.
She explained your policies and answered my questions with a friendly smile. She made the experience very pleasant. She was very knowledgeable and made you feel important. She always had a smile on her face and made you feel comfortable in a awkward situation.
Thank you for hiring such a wonderful person.
September 8, 2017
Unprompted review
Friendly and treats customers with …
Friendly and treats customers with respect.
September 4, 2017
Unprompted review
They are very nice have a good …
They are very nice have a good experience when I am there
April 22, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.