I had a great experience today. I went into the branch feeling a lil overwhelmed with how my second loan was repaid. The coworker walked me through and explained everything to me in a well respectful... See more
Company replied
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I had a great experience today. I went into the branch feeling a lil overwhelmed with how my second loan was repaid. The coworker walked me through and explained everything to me in a well respectful... See more
Company replied
Customer service is. They could speak up a little louder or have a service on the window that makes hearing them better for us hard to hear individuals. Thank you.
Company replied
The money institution is a great help for me and my family. But the ladies at the 8 and Beech location give great service and I leave laughing and I’m good spirits every time. Even though it’s not t... See more
Company replied
Cherise was very nice and helpful. Love the customer service
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
25771 8 Mile Road, 48240, Redford, MI, United States
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I had a great experience today. I went into the branch feeling a lil overwhelmed with how my second loan was repaid. The coworker walked me through and explained everything to me in a well respectful manner. I’m new to taking out loans but I wouldn’t go anywhere else. This is a very helpful resource and I’m learning how to manage my money better now

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road
Customer service is. They could speak up a little louder or have a service on the window that makes hearing them better for us hard to hear individuals.
Thank you.

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road
Very prompt with deposit and the funds that's needed. Please with the service I receive

Reply from Advance America - Redford - 25771 8 Mile Road
Cherise was very nice and helpful. Love the customer service

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road
they have great customer service

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road

Reply from Advance America - Redford - 25771 8 Mile Road
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