Wonderful staff. Very helpful, patient, and courteous. I started out applying online, the website was very easy to navigate but my reception was poor so I called the store and Beth said they were hap... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to Advance America at a time of need and the help came right me. The customer service was great and Angela Gardner at the Rock Hill, SC location was pleasant working with. Details were explain... See more
Company replied
I've had a great experience with this company. They're very professional and thorough! The process was really easy and I received my loan very fast. I would recommend to friends and family!
Company replied
Easy and straightforward process. I love the fact that this is a line of credit that can continually be used. Perfect for short-term solutions!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1930 Cherry Rd. Suite B, 29732, Rock Hill, SC, United States
- 803-329-9775
4.9
Excellent
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service with a smile.
August 31, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The rep had bad customer service
August 28, 2019
Unprompted review
Reply from Advance America - Rock Hill - 1930 Cherry Rd. Suite B
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Great
Great. The ladies there are all kind and courteous. Great customer service . I would give them 10 if I could.
August 10, 2019
Unprompted review
Great best customers service !!
August 9, 2019
Unprompted review
Very nicr
They were very helpful in the process of a new customer and made it very painless.
August 4, 2019
Unprompted review
Great Customer Service - Cherry Road
I am amazed at the consistency of the great customer service - I receive on every visit.
I am a customer at the Cherry Rd Store in Rock Hill SC
Always very thorough but expedient and always always friendly
July 31, 2019
Unprompted review
When i first called the ladies had a…
When i first called the ladies had a good attitude and when i seen them in person they were full of smiles and acted like they was there to help me they were polite kind and good sense of humor o liked that cash advance really has good employees and thats the only place i will go for a loan thank yall
May 26, 2019
Unprompted review
Naomi on cherry rd in Fort Mill SC is…
Naomi on cherry rd in Fort Mill SC is the best. I followed her to advance america from her previous employer. Great place everyone very friendly and helpful. Advance
makes the process easy and fast with great interest rates
May 15, 2019
Unprompted review
Everyone here is always super friendly…
Everyone here is always super friendly and professional. They lsiten and get to know their customers. They don't make you feel like you are less of a person becuase you have financial struggles. I really enjoy visiting this office and would recommend them to anyone.
May 13, 2019
Unprompted review
Customer service
Ms. Angela did a great job and demonstrated excellent customer service.
April 11, 2019
Unprompted review
Staff is friendly and helpful
Staff is friendly and helpful. Great service for emergencies when you need extra cash until payday
April 10, 2019
Unprompted review
Advance America is a friendly…
Advance America is a friendly environment. The ladies there are always bright smiles and carry on conversation with you. They make you feel welcome and shows hospitality.
April 7, 2019
Unprompted review
Ashley was very proficient and quick.
March 7, 2019
Unprompted review
Fast and friendly service would…
Fast and friendly service would recommend to anyone
February 24, 2019
Unprompted review
Very nice people to deal with
December 16, 2018
Unprompted review
It is easy and trusting people
May 11, 2018
Unprompted review
The Rep was warm and very friendly
The Rep was warm and very friendly, I give her a 5 star
May 3, 2018
Unprompted review
Great customer service on ever visit…
Great customer service on ever visit and very professional to all of the customer who come in and who needs service
April 24, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.