The staff is great and nice. The office is professional and organized great. The online service is convenient as well.
Company replied
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See what reviewers are saying
I've had nothing , but pleasant experiences since dealing with Advance America . When I needed a day or two extension they provided it so I could stay on track, overall my experience has been great!!!... See more
Company replied
I had very pleasant experiences at advanced America. I was assisted by Chelsea she was very knowledgeable, kind, professional and very pleasant. I can wait to tell people about my experience with this... See more
Company replied
The ladies here at this location are very nice and mannerable. I enjoy coming into the store they make your day better. I would recommend this place
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
29020 Gratiot Ave., 48066, Roseville, MI, United States
- 586-771-3418
4.8
Excellent
124 reviews
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The staff is always great and friendly
The staff is great and nice. The office is professional and organized great. The online service is convenient as well.
July 31, 2026
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Hey I Won the mothers day cake and…
Hey I Won the mothers day cake and again everyone was wonderful when I picked it up
May 9, 2026
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
We're so happy to hear that you enjoyed your Mother's Day cake and that everyone was wonderful during pickup! Thank you for sharing your positive experience with us.
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service.
April 3, 2026
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer service was amazing very…
Customer service was amazing very respectful polite! No long waiting..
February 4, 2026
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
I've had nothing
I've had nothing , but pleasant experiences since dealing with Advance America . When I needed a day or two extension they provided it so I could stay on track, overall my experience has been great!!!
January 29, 2026
Reply from Advance America - Roseville - 29020 Gratiot Ave.
We're happy to hear that your experiences with us have been pleasant. We appreciate you mentioning the positive experience you had with the extension. Thank you for your feedback!
I love this location
I love this location. They are always super kind, super fast, and quite knowledgeable. I appreciate the friendly environment and making me feel at home while conducting business.
January 2, 2026
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
We appreciate you taking the time to share your wonderful experience with us. We are so happy to hear that our team was able to provide you with a friendly, efficient, and helpful environment.
The lady who answered the phone was not…
The lady who answered the phone was not pleasant and came off with a unpleasant vibe I was trying to update the payment to a different account and her response was very poor in my opinion
January 10, 2026
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Super helpful
December 31, 2025
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This place has been a true blessing for…
This place has been a true blessing for me. I ran into some problem with my money and I was able to borrow what I needed and they gave me enough time to pay it back. I truly appreciate them
November 6, 2025
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Alyvia was great she helped me get a…
Alyvia was great she helped me get a loan after liberty tax stopped payday loans
November 1, 2025
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The only thing I didn't care for is the…
The only thing I didn't care for is the computers always going down. The staff was very pleasant.
September 20, 2025
Reply from Advance America - Roseville - 29020 Gratiot Ave.
We appreciate your feedback and are happy to hear that our staff was pleasant. We're sorry for the computer issues you experienced and will look into this.
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Greatness I enjoy the customer service they are…
I enjoy the customer service they are very amazing and caring
August 29, 2025
Reply from Advance America - Roseville - 29020 Gratiot Ave.
We appreciate your positive feedback. We are so happy to hear that you enjoyed our caring and amazing customer service.
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Service was great.
August 2, 2025
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service
July 28, 2025
Unprompted review
Reply from Advance America - Roseville - 29020 Gratiot Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I can get money
I can get money, but I would like to do all my business at one store. Sometimes things happen. I have to go to another store to do business. But I can pay all bills at one store or pay online. On the 1st I'll pay all bills at one store. Thanks for checking into this matter Robert Reeves Jr
July 25, 2025
Reply from Advance America - Roseville - 29020 Gratiot Ave.
We appreciate you taking the time to share your experience. We acknowledge the convenience of handling all transactions in one place is important. We are always looking for ways to improve our services and appreciate your feedback.
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