The service received was what I expected since I had been a customer in Prattville for a number of years. The staff member who helped me was Penny, who was excellent in all the ways which guaranteed e... See more
Company replied
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See what reviewers are saying
I have used Advanced America for prior loans and will continue to return. I always have a wonderful expierience. Thankful to Josie, her customer service was wonderful throughout her entire shift. She... See more
Company replied
I received excellent, fast and friendly customer service at Advanced America. Josie is an excellent loan advisor, very knowledgeable about the pay day loans. I highly recommend anyone who needs some m... See more
Company replied
I came in and was assisted by Josie. She was very kind, informative, friendly, and efficient. She answered all of my questions and provided great information. The whole payday loan process was a very... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4573 Mack Road, 95823, Sacramento, CA, United States
- 916-395-6375
4.9
Excellent
184 reviews
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It’s always welcoming when I visit…
It’s always welcoming when I visit staff is great and tends to every customer good job all around real life savers
December 6, 2025
Reply from Advance America - Sacramento - 4573 Mack Road
We appreciate your positive feedback! We're happy to hear that our team is welcoming and provides great service to every customer. We are glad we could help.
Great customer service
Great customer service, easy accessibility to reapply for loan online.
December 4, 2025
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kesha is so helpful with my loans
December 2, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
We are so happy to hear that you had a positive experience with our loan services. Thank you for sharing your feedback with us!
Thank you Josie for always helping me…
Thank you Josie for always helping me with a smile
November 29, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your response and comments regarding our services. We appreciate your business!
Thank you Josie for helping me…
Thank you Josie for helping me understanding my loan
November 21, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Keisha was helpful and Josie was too
November 21, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
We appreciate you mentioning the team members who assisted you. We're so happy they were helpful during your visit.
I enjoy being able to get in and get…
I enjoy being able to get in and get out and all of the staff is kind and alert I appreciate the way that make so convenient to get access to funds when you need them.
November 18, 2025
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day
Kesha isamazing
November 18, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Convenient location
Easy and dependable, wonderful, helpful staff no problem in meeting, my niece
October 30, 2025
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I'm a Western Union customer that…
I'm a Western Union customer that needed some extra cash. Thank you Josie
October 29, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I came in and was assisted by Josie
I came in and was assisted by Josie. She was very kind, informative, friendly, and efficient. She answered all of my questions and provided great information. The whole payday loan process was a very smooth transition.
October 23, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
We appreciate your positive feedback. We're happy to hear that you found the assistance you received to be kind, informative, friendly, and efficient, and that all of your questions were answered. We're glad the process was smooth for you.
Reply from Advance America - Sacramento - 4573 Mack Road
We're happy to hear that our team members were very helpful. We appreciate your positive feedback and thank you for your time.
Lakesha Williams is very professional…
Lakesha Williams is very professional and nice. She is able to give you conversation and at the same time continue with the transaction 😄
I suggest you go to Advance America for your loan needs. 🤑
October 1, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing service Kesha was so nice and…
Amazing service Kesha was so nice and helpful
September 18, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Josie for helping me get my…
Thank you Josie for helping me get my new Purpose Money card
September 18, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you for helping me when Online…
Thank you for helping me when Online was acting up Josie
September 17, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
We're happy to hear that we could assist you when you experienced issues. We appreciate you taking the time to share your positive experience!
Josie is great on explaining the loan…
Josie is great on explaining the loan process
September 6, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
We're happy to hear that the loan process was well-explained. We appreciate you taking the time to share your positive experience with us!
THE BEST EXPERIENCE!!
The Branch manager was amazing. Josie was very knowledgeable, friendly and helpful. 5 stars!!
September 1, 2025
Reply from Advance America - Sacramento - 4573 Mack Road
We appreciate you sharing your experience! We are happy to hear that our team member was knowledgeable, friendly, and helpful. Thank you for your positive feedback.
Josie is great in explaining the loan…
Josie is great in explaining the loan process
August 21, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
We're happy to hear that the loan process was well explained. Thank you for sharing your positive experience with us!
kesha and josie are so amazing and…
kesha and josie are so amazing and helpful when i come in
August 8, 2025
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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