The service received was what I expected since I had been a customer in Prattville for a number of years. The staff member who helped me was Penny, who was excellent in all the ways which guaranteed e... See more
Company replied
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I have used Advanced America for prior loans and will continue to return. I always have a wonderful expierience. Thankful to Josie, her customer service was wonderful throughout her entire shift. She... See more
Company replied
I received excellent, fast and friendly customer service at Advanced America. Josie is an excellent loan advisor, very knowledgeable about the pay day loans. I highly recommend anyone who needs some m... See more
Company replied
I came in and was assisted by Josie. She was very kind, informative, friendly, and efficient. She answered all of my questions and provided great information. The whole payday loan process was a very... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4573 Mack Road, 95823, Sacramento, CA, United States
- 916-395-6375
4.9
Excellent
184 reviews
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Josie helped me with my 1st loan
Josie helped me with my 1st loan. Come and see her she’ll help you with everything.
April 1, 2024
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
prompt and efficient
November 28, 2023
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
josie helped me she was very nice and…
josie helped me she was very nice and courteous i would definitely recommend her to others. she explained everything well. thanks Josie.
August 18, 2023
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Josie is very helpful
August 15, 2023
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service as it should be.
The friendliest ladies in the world are at this location. They make you feel so comfortable.
July 22, 2023
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service on phone and in…
Great customer service on phone and in person.
July 14, 2023
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have used Advanced America for prior…
I have used Advanced America for prior loans and will continue to return. I always have a wonderful expierience. Thankful to Josie, her customer service was wonderful throughout her entire shift. She assisted me on the phone prior to me coming in, even staying past her shift to ensure I was satisfied. Her kind words even lifted my spirts. Thank you Josie you are awsome!
June 15, 2023
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Sacramento - 4573 Mack Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was wonderful experience for my…
It was wonderful experience for my first time and she did excellent work with me. Thank you Josie and Pennie
March 24, 2023
Unprompted review
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent Friendly Professional Service
The service received was what I expected since I had been a customer in Prattville for a number of years. The staff member who helped me was Penny, who was excellent in all the ways which guaranteed excellent customer service. She made the process of obtaining a loan simple and efficient along with friendly and professional custome service. This will be my first choice whenever I need a persona loan.
December 20, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly personnel.
December 2, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Easy loan application and pick up.Good…
Easy loan application and pick up.Good customer service, Thanks
November 5, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Top Notch Service
I love that they offer many different options as far as how you want to receive the money whether it be cash or on placed on a card. You don't have to bring a check in anymore they offer ACH which I find very convenient. They offer pay in cash pay online. There folks on the Mack Road office are quick, friendly and very knowledgeable. Thanks Advance America.
November 1, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
September 5, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The sacramento agent on mack and…
The sacramento agent on mack and franklin location was mean and very discriminated. not friendly and was so rude.
thank you
cynthia
September 6, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
Advance America values its customers and we will have someone personally contact you to discuss further.
Reply from Advance America - Sacramento - 4573 Mack Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Sacramento - 4573 Mack Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
The customer service is awesome very friendly and professional the app makes it easy to pay your loan
March 13, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It’s always very good customer service…
It’s always very good customer service every time I go
February 10, 2022
Reply from Advance America - Sacramento - 4573 Mack Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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