I really enjoy the Personal One on One Customer Service that's given at this location with Ms. Lisa. If I ever run into a problem with applying or renewing my Loan online, I know I can go to the Local... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's fast and easy to barrow money, check your balance, and make payments right from your smart phone. There are no penalties for paying it off early.
Company replied
Both Tina's are wonderful people, if you need a little extra money in your pocket go see them!!
Company replied
Y’all did very good, y’all are their when needed when you get in need you can always go to Advance America and they will do their best to help you out. Nice people
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
About Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3501 N. Ponce De Leon Blvd., C2, 32084, Saint Augustine, FL, United States
- 904-810-9793
4.8
Excellent
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Getting money in a timely manner.
September 6, 2024
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It's fast and easy to barrow money
It's fast and easy to barrow money, check your balance, and make payments right from your smart phone. There are no penalties for paying it off early.
December 9, 2023
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I really enjoy the Personal One on One…
I really enjoy the Personal One on One Customer Service that's given at this location with Ms. Lisa. If I ever run into a problem with applying or renewing my Loan online, I know I can go to the Local Branch where she's the Store Manager and it's taken care of in a matter of minutes.
December 3, 2023
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Y’all are a very good company when you are in a bind.
Y’all did very good, y’all are their when needed when you get in need you can always go to Advance America and they will do their best to help you out. Nice people
October 13, 2023
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Both Tina's are wonderful people
Both Tina's are wonderful people, if you need a little extra money in your pocket go see them!!
August 14, 2023
Unprompted review
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
The customer service that I receive is really great.The staff is friendly,I’m treated with respect.
May 20, 2023
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
There when you need them.
January 27, 2023
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Well ive been waiting over a week for…
Well ive been waiting over a week for referring people there and not getting my kick back
November 3, 2022
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Advance America values its customers and we will have someone personally contact you to discuss further.
Tina & Tina are awesome!
Tina & Tina are awesome!
Always there when we need them... And Snacks! lol ... Our second moms.
In Gratitude,
Chip and Kory Crockett
August 21, 2022
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent and easy!
May 13, 2022
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
We needed help quickly and Tina…
We needed help quickly and Tina Blackwelder was so helpful and provided excellent service and answered all my questions thank you so much
January 7, 2022
Unprompted review
Great people they try there best to…
Great people they try there best to remember your name. Very friendly
September 8, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The people there are always courteous…
The people there are always courteous and extremely friendly. Is always a good experience no matter what.
September 8, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very prompt very professional Got a…
Very prompt very professional Got a beautiful sense of humor
August 4, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
St Augustine North Branch is the best branch
St Augustine North Branch is the best. Always friendly, Courteous and Professional
June 25, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff or always very kind and…
The staff or always very kind and patient I feel very much satisfied every time I come in for a loan they treat me like I’m part of the family which is very important to me to know that a corporation could care so much for the Customers
June 9, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Ladies are so friendly always a…
The Ladies are so friendly always a smile on there face and greet you with love.
May 14, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lisa and her team always do a great job
May 8, 2021
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Saint Augustine - 3501 N. Ponce De Leon Blvd., C2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.