I enjoy going to the St Petersburg location. Chris provides outstanding customer service.He is personable, trustworthy, and professional. Chris knows people by name, which adds that fine touch. Than... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am always greeted with a smile by the associate and a willingness to help me. Whether I am in waiting at the store with many other customers, or I am the only one there, I am treated as if I was th... See more
Company replied
Diana Q is amazing , she’s such a beautiful human being and went over and beyond to help me with a loan . Highly recommend for any of your emergency needs
Company replied
The customer service is Awesome,Christopher went above and beyond and helped me to get money I needed for my outs of pocket expenses to get my eye surgery done!I hadn't been to store as a customer in... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2840 34th St. N, 33713, Saint Petersburg, FL, United States
- 727-522-4047
4.7
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy process and quick
August 24, 2026
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Always count on Advance America
Always count on Advance America, great customer service too.
August 14, 2026
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
The loan process was quick and easy
The loan process was quick and easy! Chris and Yen made the process very easy! Woukd highly recommend their services if needed.
July 20, 2026
Unprompted review
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Saint Petersburg - 2840 34th St. N
We appreciate your positive feedback. We are glad you had a good experience and received good service.
Having money right away.
March 1, 2026
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This was so simple
This was so simple! I was able to do this from home without feeling ridiculous. Communication was very good and it was a fast process would definitely recommend.
January 7, 2026
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process is straight forward and…
The process is straight forward and easy to understand !
December 23, 2025
Reply from Advance America - Saint Petersburg - 2840 34th St. N
We're happy to hear that the process was straightforward and easy to understand. Thank you for sharing your positive experience with us!
The first time I borrowed my monthly…
The first time I borrowed my monthly payment was reasonable this time when I borrowed it was not reasonable at all
November 25, 2025
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Chris at the St Petersburg store
I enjoy going to the St Petersburg location. Chris provides outstanding customer service.He is personable, trustworthy, and professional. Chris knows people by name, which adds that fine touch. Thank you!
September 11, 2025
Reply from Advance America - Saint Petersburg - 2840 34th St. N
We're happy to hear about the excellent customer service you received at our St. Petersburg location. We appreciate you mentioning the personable and professional service you received. Thank you for your kind words!
Reply from Advance America - Saint Petersburg - 2840 34th St. N
We're happy to hear that our team made the process simple, easy, and fast for you! Thank you for sharing your positive experience with us.
AWESOME STORE AND EMPLOYEES!
The customer service is Awesome,Christopher went above and beyond and helped me to get money I needed for my outs of pocket expenses to get my eye surgery done!I hadn't been to store as a customer in about 10yrs..Alot changed with computers he made everything easy.This store has been a staple in St.pete for along time .
I feel so beyond blessed can turn to them in my time of need.Thank you soo much
May 20, 2025
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was having a lot of problems with my…
I was having a lot of problems with my acct. You sent me aot of help and it was simply I had changed my password. You kept with me until the problem was resolved. Great people representing your company worked out the issue. They are the greatest. Thank.you.4/11
April 11, 2025
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The team was awesome and on point
December 24, 2024
Unprompted review
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I came in needing help and Diana was…
I came in needing help and Diana was very helpful made sure that I understood everything and was very sweet you guys have a customer forever !
December 23, 2024
Unprompted review
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Diana was fantastic!!
Diana was fantastic!!! She was able to help me in my time of need.
December 18, 2024
Unprompted review
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer service was great and…
Customer service was great and excellent
She was very courteous and fast approved my loan
December 14, 2024
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Diana was awesome and fast
Diana was awesome and fast. She got me the loan i need
November 1, 2024
Unprompted review
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This place has the best customer…
This place has the best customer service I absolutely love Chris and Diana. They helped me so much today I’m forever thankful
August 16, 2024
Unprompted review
Reply from Advance America - Saint Petersburg - 2840 34th St. N
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.