Sometimes are all face situations that we barely can make sense out it, but thank goodness of this place that has came to help me when I need it when our times are tuff, so I’m thankful that we still... See more
Company replied
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See what reviewers are saying
I recommend this place to any one that needs money quick in less than 15 mnts or less their customer service is great a wonderful greet starts a great day with their patients n friendly service they... See more
Company replied
Paying and renewing : The on line services that are available makes it easy to conduct your business in the comfort of your home. No lines no traffic to deal with. When paying in office the employees... See more
Company replied
Yes your staff is great and professional always courteous. When we pay a loan off before due date.we can't reloan until our due date so they extend it,so we are not late. That helps lot. Your company... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2100 E. Highland Ave., 92404, San Bernardino, CA, United States
- 909-425-2794
4.8
Excellent
148 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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customer service helped me quickly and…
customer service helped me quickly and professionally.
August 4, 2026
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great experience Explaining all my options
Explaining all my options
Great attitude on phone very professional friendly & patient.
July 19, 2026
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It's a great service when you need it
It's a great service when you need it. Just tap a button, and the money is in your bank account within seconds.
July 13, 2026
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tuff times,
Sometimes are all face situations that we barely can make sense out it, but thank goodness of this place that has came to help me when I need it when our times are tuff, so I’m thankful that we still have people who are polite and kind to help along those times so for me and my family very well taken care our needs. Try them and make things work for the good, I will always come to this place in my hardship times..
June 2, 2026
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We are truly grateful for your kind words and for sharing your positive experience with us. It means a great deal to know we could provide support during challenging times for you and your family. We are here for you.
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good customer service from Liz and…
Good customer service from Liz and Sierra
May 30, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We are so happy to hear that our team provided you with great service. Thank you for your kind words.
What went wrong?
What went wrong?
I requested my loan yesterday and was told my funds would be in my account by 7pm today.
It's not?
May 28, 2026
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Your comments are important to our business and relationship. Advance America will have someone contact you soon to discuss your concerns.
Sierra and Vanessa were very helpful…
Sierra and Vanessa were very helpful and they made my day and god bless them
May 28, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Excellent service
Excellent service. Very helpful, knowledgeable and professional. Made the experience quick and easy.
May 15, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very easy process to get a loan in…
Very easy process to get a loan in person or online.
April 28, 2026
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Vanessa was very nice and…
Vanessa was very nice and knowledgeable… she helped me get my payday loan again. It was very easy and fast. She’s amazing!
April 25, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We appreciate your positive review! We are happy to hear that we provided the money solutions you needed with ease and speed. Thank you for your time!
Vanessa was very professional and…
Vanessa was very professional and helpful. She helped me every steph of the way with my payday loan. It was very easy and fast.
April 22, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We appreciate you sharing your experience. We're happy to hear that our team member was professional and helpful and that the payday loan process was easy and fast for you.
Vanessa and sierra are very friendly…
Vanessa and sierra are very friendly and have great customer service. Store is very clean and neat.
April 17, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Awesome experience with this company
Awesome experience with this company. Vanessa was very knowledgeable and experienced. She walked me through every step and was very communicative with me. 10 stars
March 27, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We appreciate you taking the time to share your wonderful experience. We're so glad that our team member's knowledge and communication helped you through each step. Thanks for the 10 stars!
Sierra always has helped me with my…
Sierra always has helped me with my payday loans. Very friendly people and they help you quickly. I even referred my husband and got a $20 card. Thank you
March 24, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We're happy to hear that you've consistently had positive experiences with our team and that they've been able to assist you quickly with your needs. We appreciate you referring your husband!
Sierra had excellent customer service
Sierra had excellent customer service. I love that you offer referral fees to loan customers. Fast and easy payday loans
March 24, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We appreciate you sharing your feedback! We're happy to hear that you had excellent customer service and that you find our referral fees and loan process beneficial.
Great service and excellent customer…
Great service and excellent customer service love coming to this spot
March 13, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing customer experience and easy…
Amazing customer experience and easy and fast payday loans.
March 7, 2026
Unprompted review
Reply from Advance America - San Bernardino - 2100 E. Highland Ave.
We're happy to hear that you had such a wonderful experience with our fast payday loans. Thank you for sharing your positive feedback with us!
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