Ebony was great she was patient and worked on getting my loan refinanced quickly. I didn't have to wait a long time. She know what to do to get me in a timely manner. Very professional. I would ch... See more
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See what reviewers are saying
Getting some needed cash at a crucial time was greatly appreciated.
Company replied
The personality and attitude of employee. She was pleasant and a joy to talk with.
Company replied
My experience was great the worker was very nice,helpful and fast.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1307 E. Highland Avenue, Ste. 205, 36703, Selma, AL, United States
- 334-875-8315
4.7
Excellent
45 reviews
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Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
When you need them they are there and…
When you need them they are there and get you out fast
November 12, 2025
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
We're happy to hear that we were able to assist you quickly when you needed us. Thank you for your positive feedback and for taking the time to share.
Great customer service
Great customer service, friendly service quick service and nice clean location.
September 16, 2025
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
We appreciate your feedback and are so glad you enjoyed our friendly, quick, and clean service. Thank you for taking the time to share.
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Professional!!!
September 9, 2025
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
We are so glad you love it! Thank you for sharing your wonderful experience with our product; we appreciate it greatly.
Ebony was great she was patient and…
Ebony was great she was patient and worked on getting my loan refinanced quickly. I didn't have to wait a long time. She know what to do to get me in a timely manner. Very professional. I would choose advance America for all my financial needs.
July 10, 2025
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Getting some needed cash at a crucial…
Getting some needed cash at a crucial time was greatly appreciated.
May 6, 2025
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your kind words. We're glad to hear that our services were helpful during a time of need. We strive to provide convenient and reliable options for our customers.
My experience was great the worker was… awesome
My experience was great the worker was very nice,helpful and fast.
December 10, 2024
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The personality and attitude of…
The personality and attitude of employee. She was pleasant and a joy to talk with.
December 11, 2024
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
i was mislead my offer kept dropping…
i was mislead my offer kept dropping lower and lower it was not worth the trip.
January 23, 2024
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you
Customer service very friendly and…
Customer service very friendly and helpful. The representative very alert and knowledgeable of the protocols!
October 3, 2023
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They gave me the help I needed!
October 14, 2022
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Awesome and quick svc
September 22, 2022
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I always go to this location and am…
I always go to this location and am always treated great. The manager and staff are always so friendly, and help me quickly. A great and positive experience at the Selma location.
September 1, 2022
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nice customer service and very helpful
June 4, 2022
Reply from Advance America - Selma - 1307 E. Highland Avenue, Ste. 205
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
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