I have been with Advance America for awhile. I have had great experiences with them.
Company replied
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I have been with Advance America for awhile. I have had great experiences with them.
Company replied
Debra is wonderful to work with and always helps me navigate through any issues or problems that I might have.
Company replied
Love the convenience and ease of getting the money I need. Love Allison and Debra at the Shelbyville Indiana branch.
Company replied
One of the ladies that work in there is my favorite I have been dealing with her every since I have been going to Advance America
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
2519 E. State Road 44, 46176, Shelbyville, IN, United States
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I have been with Advance America for awhile. I have had great experiences with them.

Reply from Advance America - Shelbyville - 2519 E. State Road 44

Reply from Advance America - Shelbyville - 2519 E. State Road 44
I love the quickness and convenience of the process, but I do wish that if I wanted to separate this up payment up in installments that I could do so

Reply from Advance America - Shelbyville - 2519 E. State Road 44

Reply from Advance America - Shelbyville - 2519 E. State Road 44
Love the convenience and ease of getting the money I need. Love Allison and Debra at the Shelbyville Indiana branch.

Reply from Advance America - Shelbyville - 2519 E. State Road 44

Reply from Advance America - Shelbyville - 2519 E. State Road 44
Debra is wonderful to work with and always helps me navigate through any issues or problems that I might have.

Reply from Advance America - Shelbyville - 2519 E. State Road 44
Great employees that are very nice to the customers.

Reply from Advance America - Shelbyville - 2519 E. State Road 44

Reply from Advance America - Shelbyville - 2519 E. State Road 44
The entire process was so quick and easy. Really appreciate the great service and timely responses.

Reply from Advance America - Shelbyville - 2519 E. State Road 44
Very nice an well done quick response she was well on her job friendliness

Reply from Advance America - Shelbyville - 2519 E. State Road 44
I’ve never had a problem with Advance America! Always very easy and helpful.

Reply from Advance America - Shelbyville - 2519 E. State Road 44
One of the ladies that work in there is my favorite I have been dealing with her every since I have been going to Advance America

Reply from Advance America - Shelbyville - 2519 E. State Road 44

Reply from Advance America - Shelbyville - 2519 E. State Road 44
Great customer service friendly people. Definitely would Recommend this place

Reply from Advance America - Shelbyville - 2519 E. State Road 44
I found the representative was very friendly and answered all of my questions. Not to mention all transactions are electronic which I like the added security that provides
I cannot get my password to work I don’t want to drive 40 miles to renew my loan why do I have trouble with tjis

Reply from Advance America - Shelbyville - 2519 E. State Road 44
Every time I try to use the online loan process, I have to wait for 2 days, and then I have to cancel the loan and go into the store. The nearest store is 30 miles away so this is a major inconvenience. I even input my debit card for a quicker deposit turnaround. However, when you are taking payment from me, it comes out of my account immediately. Debra, in the Shelbyville Indiana office, is the nicest person you have working for your company. She is the only one who ever goes out of her way to help the customer.

Reply from Advance America - Shelbyville - 2519 E. State Road 44
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