Love your company, first you guys approved me than you give me a refinance option to pay my loan off in affordable payment! Thank you so much I'm a very happy new customer.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Though I was hoping not to need to use your services I was very pleased with the friendly and professional service I received at the Pines Rd. location.
Company replied
The company’s employees provide excellent customer service and work hard to help get you approved for a loan. It is a good experience from start to finish. They are also very professional.
Company replied
Kat was so nice and helpful with setting up my loan today! Then Miss Jessy swooped in and helped finish out my loan while explaining everything to me! Highly recommend these two nice ladies!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6730 Pines Rd., Ste. 202, 71129, Shreveport, LA, United States
- 318-671-8686
4.9
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
August 27, 2026
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your response and comments regarding our services. We appreciate your business!
Love your company
Love your company, first you guys approved me than you give me a refinance option to pay my loan off in affordable payment! Thank you so much I'm a very happy new customer.
July 16, 2026
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lately I been needing a helping hand…
Lately I been needing a helping hand and you all is always on time.
June 5, 2026
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
We're so glad we could be there for you when you needed us. Your kind words mean a lot to our team.
Though I was hoping not to need to use…
Though I was hoping not to need to use your services I was very pleased with the friendly and professional service I received at the Pines Rd. location.
May 22, 2026
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are always there when I needed…
They are always there when I needed them during times when money started to get tight.
January 31, 2026
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kadedra THE BEST
My agent was the BEST Kadedra I was at a low and she was very nice she help me in my time of need I would truly come back to see her
January 21, 2026
Unprompted review
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
We appreciate you sharing your positive experience. We're so glad to hear that our team member was able to provide excellent support during a difficult time.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Takeisha and the new hire
The ladies were very nice, I was greeted when I walked through the door and they thanked me for coming in.
October 29, 2025
Unprompted review
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
We're happy to hear that you felt welcomed by our team! We appreciate you taking the time to share your positive experience with us. Thank you for your feedback!
(Janice)Great customer service. Fast and friendly. service.
When you enter a business and the employees are happy to help you and they are helpful with making your loan experience easy it helps the customer be able to talk and get their business taken care of in a professional manner.
October 3, 2025
Unprompted review
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service at the Pines Rd…
The customer service at the Pines Rd location was great, however the increase in finance charges is extreme. I am very unhappy with this increase.
August 13, 2025
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
We're happy to hear that you found our team helpful and polite. We appreciate your positive feedback and thank you for sharing.
Very helpful
June 16, 2025
Unprompted review
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
We appreciate your positive feedback! We're happy to hear you had an excellent experience with our services and team.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Go get yall some money
Go get yall some money. They gonna look out for yall
May 20, 2025
Unprompted review
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ladies were very professional.
May 14, 2025
Unprompted review
Reply from Advance America - Shreveport - 6730 Pines Rd., Ste. 202
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.