Very helpful and knowledgeable ladies help me get my loan quickly and made the whole process enjoyable thank you much
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The women in the office were very friendly and very helpful. If I need help again, I will definitely be back.
Company replied
Great service
Company replied
Attendant was very knowledgeable and helpful when certain steps on tablet came up . Explained everything in detail and offered suggestions on multiple courses action to repay the loan.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2380 Michigan St., 45365, Sidney, OH, United States
- 937-492-5418
4.7
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
April 14, 2023
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
The women in the office were very friendly and very helpful. If I need help again, I will definitely be back.
January 13, 2023
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful and knowledgeable ladies…
Very helpful and knowledgeable ladies help me get my loan quickly and made the whole process enjoyable thank you much
November 25, 2022
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I like getting money right of way in…
I like getting money right of way in the lady in the Sidney store is very nice and helpful
November 7, 2022
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Attendant was very knowledgeable and…
Attendant was very knowledgeable and helpful when certain steps on tablet came up . Explained everything in detail and offered suggestions on multiple courses action to repay the loan.
October 12, 2022
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She was very Professional towards me
She was very Professional towards me. She explained the process to me and answered all my questions. I was very happy with my experience.
July 15, 2022
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I had trouble doing the on line talked…
I had trouble doing the on line talked to Heather I thank in Sidney I went there from bellefontaine talked with her she got me all set up again I will recommend this place to others an thank you so much for your help
June 13, 2022
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Heather was awesome with helping me…
Heather was awesome with helping me with my loan I had a lot of issues trying to get it online all I had to do was call her several times and she helped me get through my loan process thank you Heather
March 12, 2022
Reply from Advance America - Sidney - 2380 Michigan St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were courteous
They were courteous, and professional. A friendly smile really puts a person at ease.
January 18, 2022
Reply from Advance America - Sidney - 2380 Michigan St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were very friendly
They were very friendly, helpful, and professional. They were very qualified and knowledgeable of their jobs. It only took ten minutes or so and the money was in my checking account. Its the second time in a couple years I have borrowed from you. It was a pleasant experience.
October 9, 2021
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My loan was so easy to get
My loan was so easy to get. So now i have the money to go on my vacation. Mary from the Sidney office was very helpful and so sweet.
May 17, 2021
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Love these ladies...sooo personable and…
Love these ladies...sooo personable and friendly.
May 10, 2021
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Paid off my loan and got a new one
Paid off my loan and got a new one in just a couple days. That money helped me with doing the right thing and ending my precious dogs suffering and afford to have him cremated with urn. Hard time for us but not a financial burden. Thank you
March 1, 2021
Reply from Advance America - Sidney - 2380 Michigan St.
Amanda: Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.
Awesome people!
Awesome people!! Very Friendly and helpful!! I would definitely come back and recommend Advance America to anyone who needs a little extra money!! Thank you!!
November 28, 2020
Reply from Advance America - Sidney - 2380 Michigan St.
Your business is important to us, thank you for your response!
Was at the Sidney Ohio location and…
Was at the Sidney Ohio location and both ladies were extremely courteous, friendly and helpful. Pretty quick with the updates and paperwork.The best experience out of the three locations I have used with the others being in Kenton and Bellefontaine. First time at the Sidney location and what a busy traffic area I might add.
October 3, 2020
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your response and comments regarding our services. We appreciate your business!
Quick and Friendly Service
Both Representatives were very nice, friendly,and helpful. I went to the Sidney Ohio branch since Piqua's branch had been closed. Was approved and got my much needed money quickly with a low monthly payment. Thank you very much for your kindness and help. I do recommend them.
September 5, 2020
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Your business is important to us, thank you for your response!
Friendly place
August 8, 2020
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your response and comments regarding out services. We appreciate your business!
The ladies in the office were both very…
The ladies in the office were both very helpful and professional. Would definitely record to my friends and family
August 4, 2020
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Thank you for your response and comments regarding out services. We appreciate your business!
The young lady that helped us was very…
The young lady that helped us was very polite.
June 23, 2020
Unprompted review
Reply from Advance America - Sidney - 2380 Michigan St.
Your business is important to us, thank you for your response!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.