Advance America - Smyrna - 213 S. Lowry St. Reviews 

43
TrustScore 4 out of 5

4.1

213 S. Lowry St., 37167 Smyrna, TN, US


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See what reviewers are saying

Rated 5 out of 5 stars

I applied for a loan and you guys sent me an email and I accepted it .I want to thank you guys for accepting my application. Thank You

Company replied

Rated 5 out of 5 stars

Savanna Kennedy in Smyrna was amazing she was such a great joyful person to meet and processed a fast easy loan. I recommend her to everyone 😊

Company replied

Rated 5 out of 5 stars

Great customer service and fast payment delivery. Need cash fast and secure they deliver. Thank you for a smooth transaction.

Company replied

Rated 5 out of 5 stars

Great customer service . Fast and easy process and able to get the funds needed when needed provides online service as well

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Smyrna - 213 S. Lowry St.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 213 S. Lowry St., 37167, Smyrna, TN, United States

  • 615-355-0042

4.1

Great

TrustScore 4 out of 5

43 reviews

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1-star

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4.1

All reviews

(43)

12,864 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I applied for a loan and you guys sent…

I applied for a loan and you guys sent me an email and I accepted it .I want to thank you guys for accepting my application. Thank You

August 21, 2026
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 1 out of 5 stars

We never received our money from…

We never received our money from Advance America and we are still waiting for it to arrive in our bank account.

August 16, 2026
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

Good company

They understand what I need and they help me with it

June 24, 2026
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Smooth and easy.

October 1, 2025
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Went great

Very helpful and easy

August 19, 2025
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

We're happy to hear that our assistance was helpful and simple for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service . Fast and easy process and able to get the funds needed when needed provides online service as well

August 15, 2025
Unprompted review
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

We appreciate your positive feedback. We're happy to hear that you received great customer service and that the process was fast and easy. We're glad we could provide the funds you needed and that you appreciate our online service.

Rated 5 out of 5 stars

Advance America cash advance.

Great customer service and fast payment delivery. Need cash fast and secure they deliver. Thank you for a smooth transaction.

May 1, 2025
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Easy to do and everything went smooth…

Easy to do and everything went smooth ,will be using this !

March 1, 2025
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The two ladies were so amazing

The two ladies were so amazing

January 27, 2025
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

We're so happy to hear you had a positive experience! We strive to provide excellent customer service and appreciate your kind words about our team members.

Rated 5 out of 5 stars

Very prompt in your service lending…

Very prompt in your service lending very easy to apply

October 23, 2024
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Savanna Kennedy in Smyrna was amazing…

Savanna Kennedy in Smyrna was amazing she was such a great joyful person to meet and processed a fast easy loan.

I recommend her to everyone 😊

August 10, 2024
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Absolutely great

Absolutely great. It was fast and I was approved for more then I expected

April 3, 2024
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

I am homeless and I just rece8ve a call…

I am homeless and I just rece8ve a call today 6/21 about advance america seeing me for 230 dollars. I talk to then 3 weeks ago and told them when I can do a payment and they are not standing by there word after they said ok to me getting paid to pay then they are liars don't get a loan from them.

June 21, 2023
Unprompted review
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

Rated 5 out of 5 stars

The staff here is very helpful and…

The staff here is very helpful and friendly

September 12, 2022
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

First time here

First time here. I was very impressed with Taylor at your Smyrna location. Service was fast, correct and knowledgeable.

December 29, 2021
Rated 5 out of 5 stars

The workers there are so friendly and…

The workers there are so friendly and nice. They helped me out big time, and even on paying it back they are working with me, thank you advance America..

October 12, 2021
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I had a wonderful experience at the…Smyrna, TN location.

I had a wonderful experience at the Smyrna, TN location.
Kenny Yates, Manager, was awesome to work with, very helpful and patient.

August 10, 2021
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I always have an excellent experience…

I always have an excellent experience when am at Advance America. Kenny is very professional and knowledgeable about the process. He was able to have me in and out within a few minutes. I would recommend anyone who is considering borrowing, to go visit Advance America, Smyrna!

April 28, 2021
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Advance America was a lifesaver to me I…

Advance America was a lifesaver to me I went in needing cash to get my vehicle fixed in order to continue working Kenny was awesome I got just what I needed I would definitely recommend them to anyone who needs help

February 16, 2021
Advance America - Smyrna - 213 S. Lowry St. logo

Reply from Advance America - Smyrna - 213 S. Lowry St.

Venita: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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