Kellie P on 26062 w. 12 Mile Rd. Southfield has been very great with servicing members. If anyone ever wants to serve with a wonderful smile and service, please contact Kellie P on that address.
Company replied
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I was really in need of some extra cash and wasn’t sure what my options were, but Kellie made everything easy and stress-free. She took the time to explain the process, answered all my questions,... See more
Company replied
Love the costumer service they are all nice you get you in and out and helps with anything they have available i highly recommend them to anybody
Company replied
The manager Kellie assisted me a Western Union transaction. She was very Kind and patient. I was having an emergency and she helped ease my worries.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
26062 12 Mile Road, 48034, Southfield, MI, United States
- 248-356-3730
4.8
Excellent
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Brianna was wonder help and got me on…
Brianna was wonder help and got me on the right track and fast. She is awesome!
September 15, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Love the costumer service they are all…
Love the costumer service they are all nice you get you in and out and helps with anything they have available i highly recommend them to anybody
August 25, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
It was a great experience working with…
It was a great experience working with them
August 25, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
The here are awesome!!!
August 24, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Your Staff are awesome
August 19, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are professionals and…
The ladies are professionals and knowledgeable in reference to the guidelines of the pay day loan industry
August 19, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The manager Kellie assisted me a…
The manager Kellie assisted me a Western Union transaction. She was very Kind and patient. I was having an emergency and she helped ease my worries.
July 24, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kellie P on 26062 w
Kellie P on 26062 w. 12 Mile Rd. Southfield has been very great with servicing members. If anyone ever wants to serve with a wonderful smile and service, please contact Kellie P on that address.
July 24, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Look I tried deleting my old debit card…
Look I tried deleting my old debit card on mi e when I called customer care they were useless
My old debut is still showing up I wanted my new card added do I ended having my mi day going to my checking account very disappointed with customer care not happy
June 13, 2026
Reply from Advance America - Southfield - 26062 12 Mile Road
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-479-2026. Thank you.
I was amazed to walk on your store…
I was amazed to walk on your store apply for a loan and walk out with mo ey within 25 minutes. I appreciate your service so much. I will definitely pay this loan off quickly. If I ever need you again, I know you are there for me.
Thank you so much!
June 9, 2026
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was greeted very well today
I was greeted very well today. As a first timer I was kinda nervous but everything was clearly explained to me. This is very helpful if you need funds to take care of business. Thank you
June 12, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
We appreciate your positive feedback! We are so glad we could make your first experience a comfortable one and provide the financial solutions you needed.
Contact Kellie ASAP
I was really in need of some extra cash and wasn’t sure what my options were, but Kellie made everything easy and stress-free. She took the time to explain the process, answered all my questions, and treated me with respect. What I appreciated most was that she told me about the referral program where I can earn $50 when someone I refer gets a loan. That was a great bonus I didn’t know about. Her customer service was outstanding, and she genuinely cared about helping me. If you go to Advance America, make sure you ask for Kellie. She’ll take great care of you!
June 7, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
We are so happy to hear about your positive experience and that we could assist you during a time of need. It is wonderful to know that our team provided clear explanations and excellent service. We appreciate you sharing your feedback!
Kelli and Pye were extremely helpful in…
Kelli and Pye were extremely helpful in getting my paperwork done. They both have the most pleasant attitudes! My go to for now on.
June 8, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
We are delighted to hear about your positive experience. We are glad our team members were helpful and had pleasant attitudes while assisting you. Thank you for sharing.
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Frank was awesome great customer…
Frank was awesome great customer service. Thank you.
May 14, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
We are so glad to hear you had a great experience with us. Thank you for your kind words!
Kellie explains process thoroughly
Kellie explains process thoroughly. Service is exceptional! Ask for her when you visit.
May 6, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Service is tier.Branch manager helped…
Service is tier.Branch manager helped me greatly through process.
April 9, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your response and comments regarding our services. We appreciate your business!
Very helpful
April 2, 2026
Unprompted review
Reply from Advance America - Southfield - 26062 12 Mile Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
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