Love Advance america, never had any problems with going into the store or on line.thanks for being there when we need you.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady that helped me in the spencer office was very nice and friendly and helpful. She did a great job It was my first time and she was very very helpful. She was the only one in the office at the... See more
Your customer service is excellent and always a pleasant experience for me to come back and see you ! When I need a little extra I can always count on you to help me out thank you so much!
Company replied
The team at the Spencer advance America are very compassionate helpful and kind. I will use them whenever I need and only them because of the way they treat their people.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1019 S. Grand Ave., Ste. 1, 51301, Spencer, IA, United States
- 712-262-3949
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love Advance america
Love Advance america, never had any problems with going into the store or on line.thanks for being there when we need you.
February 11, 2024
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Keith was so very helpful!
October 23, 2021
The gentalmen at the spencer location…
The gentalmen at the spencer location needs more help
September 8, 2021
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Professional prompt service and able to…
Professional prompt service and able to provide the amount needed.
July 13, 2021
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The team at the Spencer advance America…
The team at the Spencer advance America are very compassionate helpful and kind. I will use them whenever I need and only them because of the way they treat their people.
June 19, 2021
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Your customer service is excellent and…
Your customer service is excellent and always a pleasant experience for me to come back and see you ! When I need a little extra I can always count on you to help me out thank you so much!
March 7, 2021
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are always so friendly and caring.
January 24, 2021
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Amanda: Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.
Customer service at the Spencer…
Customer service at the Spencer location is awesome!!
November 1, 2020
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your response and comments regarding our services. We appreciate your business!
You guys were awesone
October 28, 2020
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your response and comments regarding our services. We appreciate your business!
Thank you so.much for your kindness and…
Thank you so.much for your kindness and fun to be around and the help. I appreciate..
August 17, 2020
Unprompted review
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Thank you for your response and comments regarding out services. We appreciate your business!
Reply from Advance America - Spencer - 1019 S. Grand Ave., Ste. 1
Your business is important to us, thank you for your response!
thanks for the great service
thanks for the great service. it help me out a lot, thanks.
January 3, 2020
Unprompted review
Good Customer service
Good Customer service, walked in in five minutes I walked out with money!
October 26, 2019
Unprompted review
The lady that helped me in the spencer…
The lady that helped me in the spencer office was very nice and friendly and helpful. She did a great job It was my first time and she was very very helpful. She was the only one in the office at the time and it was kinda busy phones ringing multiple times and people coming in and out and I never felt like I was being ignored she was working as fast as she could. Great lady.
September 17, 2019
Unprompted review
The ladies are allways polite and give…
The ladies are allways polite and give a reminder call everytime.
August 15, 2019
Unprompted review
Very thoughtful
Very thoughtful, professional, and courteous interaction.
May 7, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.