Was waited on fast. Amber was very nice and polite. Everything was very easy. Love not having to fill out a bunch of paperwork. Did not get the amount I needed, which is not so good. I am needing... See more
Company replied
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Was waited on fast. Amber was very nice and polite. Everything was very easy. Love not having to fill out a bunch of paperwork. Did not get the amount I needed, which is not so good. I am needing... See more
Company replied
The young lady was so very nice and helpful in the loan process! She was so understanding
Melissa is great and very professional. Always willing to help you in time of need.
Does it fast and in and out in 5-10 minutes
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
2012 Memorial Blvd., Ste. H, 37172, Springfield, TN, United States
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Was waited on fast. Amber was very nice and polite. Everything was very easy. Love not having to fill out a bunch of paperwork. Did not get the amount I needed, which is not so good. I am needing to put gas heat in, due to central heat not working. We have no heat.

Reply from Advance America - Springfield - 2012 Memorial Blvd., Ste. H

Reply from Advance America - Springfield - 2012 Memorial Blvd., Ste. H
Melissa is great and very professional. Always willing to help you in time of need.
The young lady was so very nice and helpful in the loan process! She was so understanding
This was a totally different experience than I thought it would be! The manager at Advanced Financial was very thorough and very professional. The manager answered all my questions, is very courteous as well as knowledgeable, and makes you feel welcome. The process is very fast and I was on my way with my money. Thanks so much for all your help!
Nice people work there and just more people so you wont have to wait long on busy days
3 stars: Average – acceptable experience but with some friction.

Reply from Advance America - Springfield - 2012 Memorial Blvd., Ste. H
Quick and easy.Help when we needed it.thank you
Kathy is the nicest lady and I really enjoy talking to her.
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