Linda was our representative...she was personable...knowledgeable..explained the process and application so that it was easy to understand. Took time with us and didn't rush us and made sure all of ou... See more
Company replied
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My bank account got hacked, and while I'll get the stolen money returned, it does take time. Enter Advance America. The application was easy, just had to go to the store to pick up. And sadly, while I... See more
Company replied
The online application was quick and simple and I was approved in less then 5 minutes. Money was in my bank the next morning. Was happy I could select a payment option that works for my budget.
Company replied
These ladies are always so friendly and helpful, they make sure they explained the whole process and it all went smoothly. Highly Recommend!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3548 S. Campbell Ave., 65807, Springfield, MO, United States
- 417-890-7624
4.1
Great
58 reviews
Asks customers to review
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Customer service GREAT..only one…
Customer service GREAT..only one recommendation, put an ATM in the KICKAPOO location for more convenience.
October 29, 2019
Unprompted review
Great customer service from the staff…
Great customer service from the staff at your S Campbell location,very happy with the service and treated us as a value customer each and every time . I would recommend this company to my family and friends.I trust them and there rates a good and very reasonable.
Charles/Damon
May 28, 2019
Unprompted review
Was very helpful and easy to deal with
April 20, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It is frustrating when you are there in …
It is frustrating when you are there in person, and they choose to answer the phone and spend 5 minutes in a detailed conversation with the caller and leave you standing there. Very poor customer service!
February 10, 2018
Unprompted review
Reply from Advance America - Springfield - 3548 S. Campbell Ave.
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
I loved my experience
I loved my experience, the woman that helped me was kind and she helped me even though I was not prepared and gave me very helpful info. I was very impressed with the customer service also the overall business and the services it offers. I live my experience 5/5.
September 25, 2017
Unprompted review
Linda Maitland at Springfield,Mo.
Linda Maitland at Springfield, Mo location was very knowledgeable & courteous.
July 9, 2017
Unprompted review
This is my go to company for extra cash …
This is my go to company for extra cash to get me through. Yes, the money is expensive, but with a solid budget and a plan you can avoid the revolving door of payday loans. Advance America helps me do that.
June 9, 2017
Unprompted review
I have had the best experience.
I have had the best experience with the staff. Very helpful and extremely friendly. I feel welcome. The facility is always clean. And the transaction never takes long.
May 13, 2017
Unprompted review
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