As always, the process of getting a loan is easy and any questions were answered courteously. The online process is easy to follow, quick and convenient.
Company replied
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As always, the process of getting a loan is easy and any questions were answered courteously. The online process is easy to follow, quick and convenient.
Company replied
They always greet me with a smile and seem really real about helping me. It’s hard to go in and not feel a little embarrassed but these ladies speak and treat me so nice but still professionally I at... See more
Company replied
I always go to Advance America in Sturgis,Mi. Christa at the front desk is always so happy and helpful! Have never had a bad experience here yet.Explains and answers any questions you have. Thank you... See more
Company replied
The deadline for my second loan caught me short of funds so I called and asked what would happen. They explained how the amount would be tried at the bank the next business day. It was tried two days... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
883 S. Centerville Road, 49091, Sturgis, MI, United States
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Just coming in and the greeting I get from shianne is awesome she is very detailed when explaining everything she is so awesome she is definitely a keeper ❤️

Reply from Advance America - Sturgis - 883 S. Centerville Road
I always have great customer service! The employees are very friendly and remember my name.
I've used ur service here in Sturgis Michigan and I am happy with the service Tammy Allen has given me , her customer service and friendly attitude r refreshing in this time of turmoil , she needs recognition !

Reply from Advance America - Sturgis - 883 S. Centerville Road
Always great service Stacy is always wonderful and very outgoing.

Reply from Advance America - Sturgis - 883 S. Centerville Road
I love the fact money direct depoisted. I didnt like leaving store with alot of money. I love workers in Sturgis Michigan. Thank you

Reply from Advance America - Sturgis - 883 S. Centerville Road
Stacy is always there when I need her. She's prompt and precise. On the first day of the new software being implemented not too long ago, she was the first one to complete the application process successfully. And I was her customer.... You ROCK Stacy!!! Thank you Advance America.
Karen

Reply from Advance America - Sturgis - 883 S. Centerville Road

Reply from Advance America - Sturgis - 883 S. Centerville Road
I used your service and had the transaction done with my debit card. The money was deposited on my debit card and was to withdraw the payment on the debit card. I was NEVER told that the transaction could take up to 10 days. Unfortunately I had checks that bounced and three trips to your store, which is 40 miles round trip. I will not recommend to anyone to use your service using their debit card. I am happy with your service, but not using debit card.

Reply from Advance America - Sturgis - 883 S. Centerville Road

Reply from Advance America - Sturgis - 883 S. Centerville Road
The Three River Michigan office is the best. Connie the manager is awesome. This store definitely puts the customer first. Keep up the great work.

Reply from Advance America - Sturgis - 883 S. Centerville Road
Always have great service when I need to borrow. They are both friendly and very willing to work with you no matter what the need. Thanx women great job!!!
Has a great way of making you feel like paying a loan is not always painful.
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