Loretta was excellent! She described how advances worked and was extremely helpful with the phone technology. It was, perhaps, the most enjoyable business transaction I have ever done.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Advance America was very helpful with getting help right before the holidays when you need extra money. I was impressed with their ability and compassion to help. The people are eager to help and work... See more
Company replied
Very easy, no problem at all!!! Recognized me as a previous customer and treated me like a valued customer!
Company replied
They made getting a loan easy and worked with me making sure I got the money I needed right away. The loan process was easy and I was on my way in no time.. Thank you Advance America - it's nice... See more
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
909 New Hwy 68, 37874, Sweetwater, TN, United States
- 423-337-7220
4.5
Excellent
14 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loretta was excellent
Loretta was excellent! She described how advances worked and was extremely helpful with the phone technology. It was, perhaps, the most enjoyable business transaction I have ever done.
October 15, 2025
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Sweetwater - 909 New Hwy 68
We're happy to hear that you found our team member to be helpful, friendly, and professional. We appreciate you taking the time to share your positive experience.
Very easy
Very easy, no problem at all!!! Recognized me as a previous customer and treated me like a valued customer!
August 13, 2025
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great place to do business
Great place to do business! Very helpful staff and understanding. Quick and easy!
April 12, 2025
Unprompted review
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America was very helpful with…
Advance America was very helpful with getting help right before the holidays when you need extra money. I was impressed with their ability and compassion to help. The people are eager to help and work fast to get you help. Thanks so much highly recommend to anybody struggling happy holidays with less stress.
December 22, 2024
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They made getting a loan easy
They made getting a loan easy and worked with me making sure I got the money I needed right away. The loan process was easy and I was on my way in no time..
Thank you Advance America - it's nice to have someone that's got my back when I need it!
August 13, 2024
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always courteous service.
August 31, 2021
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They really helped me when I needed it
They really helped me when I needed it. The employees were great
November 20, 2020
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your response and comments regarding our services. We appreciate your business!
This place is awesome!
This place is awesome! They really go the extra mile to get you the money you need and work with you!
November 18, 2020
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your response and comments regarding our services. We appreciate your business!
Very professional the store was clean…
Very professional the store was clean she was very polite..didn't take long @ all..
October 27, 2020
Reply from Advance America - Sweetwater - 909 New Hwy 68
Your business is important to us, thank you for your response!
The ladies I deal with are always…
The ladies I deal with are always courteous and kind. Always get everything done in a timely manner.
April 12, 2020
Unprompted review
Reply from Advance America - Sweetwater - 909 New Hwy 68
Thank you for your response and comments regarding out services. We appreciate your business!
staff is great and very helpful
October 7, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.