The office personnel are always so very helpful and professional. They treat you like you are family and are very patient when you have any questions. Just love going in there always leave satisfied... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marilyn & Mr Calvin were super friendly and made the process of getting a payday loan quick and easy. It’s always a pleasure doing business with smiling faces.
Company replied
The staff at both branches that I had said are always so very pleasant. Always explain things sterily and just have just a sunny disposition.
Company replied
Walking into the store I felt like I was walking into a room of friends or family. Kevin is a great asset to your company.
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3111 Mahan Dr., Ste. #28, 32308, Tallahassee, FL, United States
- 850-877-2978
4.7
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marilyn & Mr Calvin
Marilyn & Mr Calvin were super friendly and made the process of getting a payday loan quick and easy. It’s always a pleasure doing business with smiling faces.
April 12, 2024
Unprompted review
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Employees have Great service @ this…
Employees have Great service @ this location! Very friendly and welcoming. 3111 Mahan Dr. Suite 28
Tallahassee, FL. 32308
April 11, 2024
Unprompted review
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great Place - Great Customer Service
The office personnel are always so very helpful and professional. They treat you like you are family and are very patient when you have any questions. Just love going in there always leave satisfied with the experience. They need a raise!!!
April 3, 2024
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service was very helpful in…
Customer service was very helpful in getting me approved for the loan. I definitely was extremely satisfied with the entire process.
February 6, 2024
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service in a timely…
Great customer service in a timely manner.
January 30, 2024
Unprompted review
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Walking into the store I felt like I…
Walking into the store I felt like I was walking into a room of friends or family. Kevin is a great asset to your company.
January 6, 2024
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process was quick and simple.
December 1, 2023
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Stevie at the Mahan Plaza Tallahassee
Stevie at the Mahan plaza store in Tallahassee, Florida was extremely helpful and professional. The process was completed in an efficient and timely manner. I appreciated the outstanding customer service displayed during my visit.
November 22, 2023
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are the friendliest people
They are the friendliest people! They always greet you with a smile and remember you. Stevie is always smiling and willing to help!
November 1, 2023
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
The Team Members are pleasant
The Team Members are pleasant, patient, knowledgeable and extremely aim to satisfy the customer's goal.
October 1, 2023
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff at both branches that I had…
The staff at both branches that I had said are always so very pleasant.
Always explain things sterily and just have just a sunny disposition.
September 20, 2023
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I had a death in my family and he was…
I had a death in my family and he was so compassionate of my lose. My timing was bad but he was able to work it out for me. Thanks
January 26, 2023
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Site Manager was professional
The Site Manager was professional, courteous, very nice and completed my request quickly and efficiently.
October 15, 2022
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great
Great! But I want installment loan. Why not let me get installment loan 💪🏾I’m tired of payday.
September 21, 2022
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy, user-friendly process.
Easy, user-friendly process with great customer service.
September 7, 2022
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent service.
September 5, 2022
Reply from Advance America - Tallahassee - 3111 Mahan Dr., Ste. #28
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.