I spoke to the local office 2 times on phone and she was very helpful anwsered all my questions. She was also very professional and nice to talk to. The app. Couldn't finish my application so I went... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love how I'm treated in our local office. If I have a question no matter how dumb it may sound they answer me with the utmost respect and they don't make me feel like I'm wasting there time. And the... See more
Company replied
Art was great to work with, along with Nicolette . They were very helpful and didn’t make me feel awkward in my situation. I definitely recommend advanced American for you short term needs
Company replied
The woman that runs the store is amazing. She worked with me several days to get my loan renewed faster. Finally the day arrived and the eclipse was causing all kinds of problems! But she kept at i... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1800 E. Ft. Harrison, Ste. 3, 47804, Terre Haute, IN, United States
- 812-466-1094
4.8
Excellent
75 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
really love the new system
really love the new system. no paper work . in and out quickly
March 15, 2021
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It took a little time but you were
It took a little time but you were so helpful in get met set up and in helping me comprehend and do what i needed to do. I so much appreciate help getting it done and take care of. Thank You very much!!!
March 13, 2021
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Harold: Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The lady was awesome friendly
March 8, 2021
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Bruce: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Always helpful in time of need.
November 21, 2020
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Thank you for your response and comments regarding our services. We appreciate your business!
Great people
Great people, great service! Advance America has been a lifesaver for me!
October 25, 2020
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Thank you for your response and comments regarding our services. We appreciate your business!
I love the idea of not using checks
I love the idea of not using checks; people working are friendly and helpful.
October 10, 2020
Unprompted review
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Your business is important to us, thank you for your response!
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Your business is important to us, thank you for your response!
they were great made me feel safe
April 15, 2020
Unprompted review
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Thank you for your response and comments regarding out services. We appreciate you business!
Was very helpful.
December 30, 2019
Unprompted review
Fast friendly service.
October 30, 2019
Unprompted review
Fast courteous I highly recommend them
October 19, 2019
Unprompted review
The staff always know me and are…
The staff always know me and are attentive and kind! They always answer any questions I have and never give the "bothered" vibe that is so prevalent out there these days.
December 29, 2018
Unprompted review
couple words to sum it up...a heck of a…
couple words to sum it up...a heck of a better company rhen check in to cash nice polite
May 3, 2018
Unprompted review
went to get my money instead I got A …
went to get my money instead I got A check that no one would cash the bank ask were I got the check they did let me put it in my account
February 10, 2018
Unprompted review
Reply from Advance America - Terre Haute - 1800 E. Ft. Harrison, Ste. 3
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
Very nice and friendly staff
Very nice and friendly staff. Very helpful.
January 4, 2018
Unprompted review
Thank you Advanced
Thank you Advanced, I don't normally like to do pay day loans but y'all were a Good send this time, as I was flat broke & the next pay was a week away & I had 2 disconnect notices, with this money I was able to pay both of these & have gas money to get to & from work, & the time & amount to pay it back is convenient, as I can divide the amount between the next 2 pays. Y'all are awesome thank you so much!
December 16, 2017
Unprompted review
It is all about the great customer service
It is all about the great customer service. .the store is going to the staff is awesome, they make you feel so welcome and never have I seen them look down or talk down to anyone...I use to use Check into Cash but theiron customer service does not even compare..
October 31, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.