Great experience, Gabrielle Dukes was so patient and helping. all around it was a very professional experience.
Company replied
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Great experience, Gabrielle Dukes was so patient and helping. all around it was a very professional experience.
Company replied
The Customer Service Is Awesome. Very Friendly, Kind, Helpful People. As I Entered The Business I Was Greeted With A Smile. I Will Be Recommending This Business To My Friends.
Company replied
I am always greeted with a smile when I enter the building. I am always given some kind of positive message upon exiting the building (have a great day, see you next month, Happy Easter, etc). The cu... See more
Company replied
The people who work there are fast friendly and always easy to work with. I never have any hassles when I use them and they even send me text message reminders of when I'm due. I've never been late bu... See more
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
33206 Hwy. 43 North, 36784, Thomasville, AL, United States
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Great experience, Gabrielle Dukes was so patient and helping. all around it was a very professional experience.

Reply from Advance America - Thomasville - 33206 Hwy. 43 North
The Customer Service Is Awesome. Very Friendly, Kind, Helpful People. As I Entered The Business I Was Greeted With A Smile. I Will Be Recommending This Business To My Friends.

Reply from Advance America - Thomasville - 33206 Hwy. 43 North
I am always greeted with a smile when I enter the building. I am always given some kind of positive message upon exiting the building (have a great day, see you next month, Happy Easter, etc). The customer service is excellent.

Reply from Advance America - Thomasville - 33206 Hwy. 43 North

Reply from Advance America - Thomasville - 33206 Hwy. 43 North
I had no problem.Didn't take 5 minute.Thanks for helping me.
When I needed a loan y'all guys truly came through,I thank you for the loan and I would recommend y'all guys for a loan,
The sales rep was very nice and friendly. She was very knowledge of the type of loan that I needed at that time.She made me feel real comfortable applying for the loan and reassured me of all the information about the types of loans at your company. Thank you!
Mrs. Holt was very friendly and the process was quick and easy. I will definitely tell all my family and friends to go see her if they need money.
The Thomasville, Alabama, office is always efficient and very helpful, when I come in to discuss business with them. These ladies are the best, they get you in and out with thoroughness and accuracy.o
Gabrielle and all the staff are always so friendly when I go in to get a payday advance. They are really great!
The people who work there are fast friendly and always easy to work with. I never have any hassles when I use them and they even send me text message reminders of when I'm due. I've never been late but my friend was and they worked with her and done everything they could to help her and didn't want her credit to get hurt. They really seem to care! I enjoy using them!
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