When I got to Advance america, the young lady took all of my information and it took about 5 minutes or so for me to approved for a loan. I really appreciate how she explained all of my pay back optio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Center Sales Manager Melisha Rosario was very helpful, understanding, and kind. She helped me through the loan process quickly and efficiently. Thank you!
Company replied
Maria was so helpful in making my transaction go so smoothly and quickly. She’s was very knowledgeable of her company services.
Company replied
Maria was very nice and helpful. The process was fast and painless. I was in and out with my loan and back on the road without any hassle. I would recommend Advance to anyone who needs a little boost... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
27710 Tomball Pkwy., 77375, Tomball, TX, United States
- 281-255-6352
4.6
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was so easy to get this loan
January 15, 2026
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're happy to hear that you had a seamless loan experience. Thank you for sharing your positive feedback with us.
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're happy to hear that the process was fast for you. Thank you for your feedback; it means a lot to us.
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for working with Advance America to resolve your issue. If there is anything else we can assist you with, please contact us at comments@advanceamerica.net or 1-888-479-2026. Thank you!
Customer services was awsome Thank you…
Customer services was awsome Thank you Melisha
September 27, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very helpful experience !
August 12, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're happy to hear that our team members were helpful and provided you with a wonderful experience. Thank you for your positive feedback!
Maria was very knowledgeable and…
Maria was very knowledgeable and helpful in getting my loan. It didn’t take very long and she was very understanding and helpful with everything I needed to do. I’m very polite. Thank you.
July 28, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're happy to hear that you had a positive experience and that our team was able to assist you with your loan in a timely manner. Thank you for your kind words and for taking the time to share your feedback!
The salesperson Melisha was very kind…
The salesperson Melisha was very kind and cordial with me. She is a very sweet person. She explained everything to me and really friendly.
July 16, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We appreciate your positive feedback. We're happy to hear that your experience was great and that our team member provided excellent service. We value your business!
Absolutely professional and helpful…
Absolutely professional and helpful lady .. please go and see her.
July 1, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
The people are very helpful and nice…
The people are very helpful and nice and work with you to help you get what you need
June 9, 2025
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're happy to hear that our team was helpful and accommodating in meeting your needs. Thank you for sharing your positive experience with us!
Maria always have helped me since day…
Maria always have helped me since day one, love her energy and very nice!!!
April 25, 2025
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're so glad to hear you've had such a positive experience! It's wonderful to know that you've been well taken care of. We appreciate your kind words about our team member.
An overall good experience
An overall good experience.
Maria was helpful.
March 29, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We appreciate your kind words and are glad you had a positive experience. We're happy to hear that Maria was helpful.
Had an excellent experience
Had an excellent experience, the first time here !
March 18, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We're thrilled to hear you had such a positive first experience. We strive to provide exceptional customer service and are glad we could meet your needs.
Maria was very nice and helpful
Maria was very nice and helpful. The process was fast and painless. I was in and out with my loan and back on the road without any hassle. I would recommend Advance to anyone who needs a little boost to get through a tough time.
March 13, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that Maria was able to provide you with the assistance you needed and that the process was smooth and efficient. We strive to make our services accessible and helpful for those facing financial challenges. Thank you for sharing your feedback and for recommending us.
They do western union services and they…
They do western union services and they have really good costumer service, fast, efficient, really recommend it
March 8, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
It was fast and easy with Maria they loan up to 4000
It was fast and easy.
March 5, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great ladies really fast service they…
Great ladies really fast service they offer loans up to $4000
February 21, 2025
Unprompted review
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Tomball - 27710 Tomball Pkwy.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.