Customer service went above and beyond. They really know how to welcome you, and give the utmost pleasant experience in applying for a loan. The rep introduced the ADP app, which allows instant vi... See more
Company replied
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Customer service went above and beyond. They really know how to welcome you, and give the utmost pleasant experience in applying for a loan. The rep introduced the ADP app, which allows instant vi... See more
Company replied
PAINLESS no one likes being in a position to borrow money especially from family. that's why i'm comfortable going to Advance America they make it quick easy and painless. it really helps having gre... See more
I came in your store on a Saturday, your store was very clean like always. Your agent was very friendly, by greeting me and talked very calm and clearly. I felt very comfortable talking with her.
Company replied
Customer service was excellent, the teller was very friendly, she was very efficient, and knowledgeable. I expected to go in with a hassle and it came out very smoothly
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3099 N. Tracy Blvd., 95376, Tracy, CA, United States
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Due to my local Advance America store being closed out of business, the attempts to obtain a loan online, took longer than expected than it would have taken if it were done inside a store. But unfortunately, the only nearest store to me at the moment is about a 45 minute drive from my home and I was not going to take a trip out there for my loan requests. The only other option was to utilize the website to request my loan. It never dawned on me that my local store would be closing its doors forever, but it happened.

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
I came in your store on a Saturday, your store was very clean like always. Your agent was very friendly, by greeting me and talked very calm and clearly. I felt very comfortable talking with her.

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
Outstanding service, very knowledgeable, quite impressive. Thank you for her. I don't remember her name, but not a slight on her, it's my memory.

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
When I need a little extra, they are the best!! Sandra in Stockton is the sweetest!! Thank you!!

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
Just want to say thank you for making my payday loan easy and fast. Even while being out of town. 😉

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
jasline was quick precise to get paperwork completed. Appreciate fast processing.
Chaz

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
Customer service went above and beyond. They really know how to welcome you, and give the utmost pleasant experience in applying for a loan.
The rep introduced the ADP app, which allows instant view of my pay statements on my mobile phone. Now, I don't have to rely on my home or work computer to access them. I am very grateful. Thank you.

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
The ladies are the best. Very friendly, knowledgeable and professional

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
The staff are always very friendly. They help me get through the process very quickly.

Reply from Advance America - Tracy - 3099 N. Tracy Blvd.
PAINLESS
no one likes being in a position to borrow money especially from family. that's why i'm comfortable going to Advance America they make it quick easy and painless. it really helps having great people working there. the manager is so gracious.
Customer service was excellent, the teller was very friendly, she was very efficient, and knowledgeable. I expected to go in with a hassle and it came out very smoothly
I love the individual I’ve work with. She knows my name and always have a wonderful smile. I feel comfortable with business ethics
My whole experience with Cashadvance. Staff.was awesome. I got all the help I needed.
Thanks
Fast and understanding. She understood I was on lunch and made the transaction fast . Best service I received.
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