Uh greet you right away very professional it was clean the answer to your questions and explain to everything you needed to know or whatever you ask them.
Company replied
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The 2 ladies there are great they always have a smile very personable and easy to talk and listen to your questions I am sad to find out that location is closing which is so convenient for me
Company replied
The cashier was very helpful, professional. She dispkayed a beautiful smile.
Company replied
The staff is so friendly and super fast. I recommend Trotwood Advance America for all your lending needs
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5143 Salem Avenue, 45426, Trotwood, OH, United States
- 937-837-4544
4.8
Excellent
47 reviews
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The cashier was very helpful
The cashier was very helpful, professional. She dispkayed a beautiful smile.
August 7, 2025
Reply from Advance America - Trotwood - 5143 Salem Avenue
We're happy to hear that the cashier was helpful and professional! We appreciate you mentioning her beautiful smile and thank you for your positive feedback.
The 2 ladies there are great they…
The 2 ladies there are great they always have a smile very personable and easy to talk and listen to your questions I am sad to find out that location is closing which is so convenient for me
September 3, 2023
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Professional customer service.
Professional, friendly and absolutely great customer service .
May 25, 2023
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff is so friendly and super…
The staff is so friendly and super fast. I recommend Trotwood Advance America for all your lending needs
May 23, 2023
Unprompted review
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
That can get help.
Uh greet you right away very professional it was clean the answer to your questions and explain to everything you needed to know or whatever you ask them.
March 17, 2023
Reply from Advance America - Trotwood - 5143 Salem Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Melissa @ Trotwood
Melissa @ the Trotwood, OH office was amazing. She made my interaction so comfortable from the application to disbursement a pleasant experience. I can not express enough my gratitude.
March 16, 2023
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employer was very friendly and…
The employer was very friendly and knowledgeable and also quick ❤️
November 7, 2022
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very Nice lady
Very friendly and fast service. The cashier was knowledgeable and professional.
October 5, 2022
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service
August 20, 2022
Reply from Advance America - Trotwood - 5143 Salem Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I came into the store and received…
I came into the store and received great customer service
August 7, 2022
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Melissa was very professional and…
Melissa was very professional and helpful.She was the only one there but she handled the phone's and the customers in the store.She is very polite and just a really nice lady.I would recommend this store to my family and friends.
June 17, 2022
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Trotwood - 5143 Salem Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff was just a delight to work…
The staff was just a delight to work with. The process was easy and fast! I would definitely go back, and or refer a friend.
January 15, 2022
Reply from Advance America - Trotwood - 5143 Salem Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service!
April 23, 2021
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
You mean when they made a deposit when…
You mean when they made a deposit when I usually pay in person which caused the trinkle down at my bank and I had to wait 10 -11 days to reloan? It was a f****** nightmare....
But I had to come back on here to say my favorite girl at the window I cannot remember her name I'm so embarrassed. She admitted that she omitted to tell me some information and it takes a real woman to apologize and admit when you're wrong so I have to say everything worked out and I normally don't have any problems out of this location the ladies are very nice 😍
April 20, 2021
Reply from Advance America - Trotwood - 5143 Salem Avenue
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Melissa was awesome
Melissa was awesome! Did her job well was very helpful and professional. Would definitely recommend this advance america to my friends.
December 5, 2020
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
They was courteous and it was a very…
They was courteous and it was a very warm warm fulfilling and they explain everything and they took their time and patience and it was real nice
December 4, 2020
Reply from Advance America - Trotwood - 5143 Salem Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
Everyone was prompt and professional
Everyone was prompt and professional. Highly recommend
November 19, 2020
Reply from Advance America - Trotwood - 5143 Salem Avenue
Your business is important to us, thank you for your response!
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