I was contacted on two occasions about being approved for a loan so after their second voicemail I decided to call back. The workers were all very polite and very helpful to me, I was approved in les... See more
Company replied
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See what reviewers are saying
The branch manager Tirlean Woods was extremely pleasant and friendly to be around. This was my first experience and it was so smooth because of who she is. She offered beverages along with a warm smil... See more
Company replied
Tialine Woods was a great person to do business with. She makes sure that her customers leave satisfied. She was the reason this overall experience was great.
Company replied
Turban was wonderful. She help out and explained everything to me and answered all my questions. Awesome customer service.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1404-C Hwy. 231 South, 36081, Troy, AL, United States
- 334-808-9066
4.9
Excellent
67 reviews
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Good visit today
August 21, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Experience With A Wonderful Team…
Great Experience With A Wonderful Team Members.
August 14, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Had a great visit.
August 5, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your response and comments regarding our services. We appreciate your business!
Very professional
Very professional, great service and great timing in and out!!!
July 27, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-479-2026. Thank you.
Great visit
July 13, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly
Friendly, Courteous, Honest service. Excellent customer service. Extremely helpful.
July 9, 2026
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Had great experience she was very fast…
Had great experience she was very fast and respectful
June 16, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She was wonderful sweet and explained…
She was wonderful sweet and explained everything.
June 11, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
We appreciate your positive feedback. We are glad we could provide a great experience.
My visit in the Troy Alabama was amazing
My visit in the Troy Alabama was amazing
June 10, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
We're so happy you enjoyed your visit to Troy, Alabama! We appreciate your kind words.
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we're so glad we were able to deliver the financial solutions you needed. Have a great day!
Good service and fast.
June 4, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
We appreciate your feedback. We are glad we could help!
Tirlean was wonderful
Turban was wonderful. She help out and explained everything to me and answered all my questions. Awesome customer service.
May 19, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Valarie was great
Valarie was great. She got me more than I was looking for.
May 11, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
We're glad you enjoyed your experience. It's wonderful to know we exceeded your expectations, and we appreciate your positive feedback.
I Love Advance America it only take a…
I Love Advance America it only take a hour or less than a hour to achieve what you asked for and I give yall over 100 if possible
May 7, 2026
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Go see Advance america amazing service…
Go see Advance america amazing service and get the money 🤑🤑🤑🤑🤑🤑 you need!
April 21, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great fast service highly recommend…
Great fast service highly recommend them1 Troy Alabama go to see them for your final needs
April 20, 2026
Unprompted review
Reply from Advance America - Troy - 1404-C Hwy. 231 South
Thank you for your response and comments regarding our services. We appreciate your business!
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