The staff knew that I was from Texas. The gentleman directed me to the on-line application. He had to go for his lunch break. I filled the form and needed assistance … the other staff member helped... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Johnny, Henry and Sarah was hilarious to interact with. I had so much fun with the staff that I didn't feel anxious about weather I got the loan or not. Which I did thanks to the smooth transaction.... See more
Company replied
I had a wonderful experience the staff was real friendly and helpful and my loan got approved very quickly
Company replied
Great Customer Service Henry and Sarah made the entire loan process very easy! Spoke to Henry on the phone and got pre-approved, walked in and Sarah handled closing the loan for me in a matter of mi... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1620 N. Lewis, 74110, Tulsa, OK, United States
- 918-585-9962
4.5
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well still have not received the funds
Well still have not received the funds. Probably won't until Monday 6th of July due to someone in your office put the wrong last 4 numbers leaving out the right number. Which will cause my bank to deny the transaction until 6th of July when banks reopen. Then I was told I would have to reply for the again. Causing more delay. Not happy with American base company using call center half way around the world.
July 1, 2026
Reply from Advance America - Tulsa - 1620 N. Lewis
Your comments are important to our business and relationship. Advance America will have someone contact you soon to discuss your concerns.
Reply from Advance America - Tulsa - 1620 N. Lewis
We are glad your experience was straightforward and efficient. We appreciate your feedback.
Johnny
Johnny, Henry and Sarah was hilarious to interact with. I had so much fun with the staff that I didn't feel anxious about weather I got the loan or not. Which I did thanks to the smooth transaction. I really would refer them to any that needs a financial support. Thanks for making my day smooth. God bless
June 4, 2026
Unprompted review
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your wonderful feedback! We are so pleased to know that our team provided such a positive and smooth experience for your financial needs. We appreciate you recommending us.
I had a wonderful experience the staff…
I had a wonderful experience the staff was real friendly and helpful and my loan got approved very quickly
May 14, 2026
Unprompted review
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Johnny was very helpful and…
Johnny was very helpful and accommodating he made my experience with advance America on Lewis very smooth!
April 24, 2026
Unprompted review
Reply from Advance America - Tulsa - 1620 N. Lewis
We appreciate you sharing your positive experience with us. We are happy to hear that our team was helpful and accommodating and made your visit smooth.
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review! At Advance America, we strive to provide the best customer service, and we are thrilled to have offered the money solutions you needed. Have a wonderful day!
Henry the great
Although under staffed, Henry handled my account with sincerity and professionalism.
December 2, 2025
Reply from Advance America - Tulsa - 1620 N. Lewis
We appreciate you taking the time to share your experience. We're glad to hear that you were treated with sincerity and professionalism, even with the staffing challenges.
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Agent was very helpful and professional…
Agent was very helpful and professional thank you
September 3, 2025
Reply from Advance America - Tulsa - 1620 N. Lewis
We appreciate you taking the time to leave us this positive feedback. We are so happy the agent was helpful and professional.
Thank you henry
February 10, 2025
Unprompted review
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Henry deserves 6 stars!
January 30, 2025
Unprompted review
Reply from Advance America - Tulsa - 1620 N. Lewis
We're so glad to hear you had such a positive experience! Henry is a valued member of our team and we'll be sure to pass along your kind words.
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Customer Service
Great Customer Service
Henry and Sarah made the entire loan process very easy! Spoke to Henry on the phone and got pre-approved, walked in and Sarah handled closing the loan for me in a matter of minutes.
April 30, 2024
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
It was a great experience
It was a great experience, and they were very friendly and kind. And took real good care of me.
April 7, 2024
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was friendly and helpful and…
The staff was friendly and helpful and professional. They were accommodating
March 23, 2024
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff knew that I was from Texas
The staff knew that I was from Texas. The gentleman directed me to the on-line application. He had to go for his lunch break. I filled the form and needed assistance … the other staff member helped me complete the form … and within a minute or two asked me if I wanted my advance in cash or deposit. I was pleased with the “over … up and beyond” service. Sincerely … submitted
December 30, 2023
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Getting the loan was was done quickly…
Getting the loan was was done quickly and I had a choice as to how I wanted to receive the funds.
December 2, 2023
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kenzie and Randy are great
November 22, 2023
Unprompted review
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
u all saved me when others…
u all saved me when others wouldn't....there's no way i could have made it another 2 weeks without any money before I started that new job.... thank u all again....
October 18, 2023
Reply from Advance America - Tulsa - 1620 N. Lewis
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.