I needed finances and you helped with the process and needs. Thanks
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I needed finances and you helped with the process and needs. Thanks
Company replied
Greet people at the door make you fill welcome
Company replied
Helpful with great customer service
Always kind and respectful
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
112 Conecuh Ave. E., 36089, Union Springs, AL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The manager of the location has a very bad attitude! The day I walking in to get loan she was sitting outside on the phone and when I walked I said are you open and she said what you need?? I was like damn I don't want to go in there but I proceeded because I needed the cash until that Monday! I sent my husband in to pay the 500.00 back because via my contract it stated that I could pay back loan without the fee and she wanted to charge him the full 587.50 which my husband called me and told him that what my contract says and i told him to her to call somebody! The manager of this location is simply unprofessional and she is not empathic at all. I can honestly see why the location is closing because I promise you I am not the only feels this way!

Reply from Advance America - Union Springs - 112 Conecuh Ave. E.
I needed finances and you helped with the process and needs. Thanks

Reply from Advance America - Union Springs - 112 Conecuh Ave. E.

Reply from Advance America - Union Springs - 112 Conecuh Ave. E.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.