It's very easy to use, and the people are very easy to work with.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Advance America is a reliable source when you need emergency funds in a hurry, or need to send funds to family or friends.Carla at the Urbandale Ia location was very friendly and thorough processing ,... See more
Company replied
I appreciate the Advance America that I utilize. The Manager is very nice and goes out of her way to help you figure out payment options. All the employees have been very welcoming and helpful. My exp... See more
Company replied
Great help when I needed extra money for bills
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3814 70th St., 50322, Urbandale, IA, United States
- 515-253-0900
4.7
Excellent
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Easy to work With
It's very easy to use, and the people are very easy to work with.
December 29, 2024
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great help when I needed extra money…
Great help when I needed extra money for bills
September 16, 2023
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice to me every time I need to…
Very nice to me every time I need to come in!
November 19, 2021
Unprompted review
Emergency funds in a hurry.
Advance America is a reliable source when you need emergency funds in a hurry, or need to send funds to family or friends.Carla at the Urbandale Ia location was very friendly and thorough processing , and explaining things to me. Great customer service.
October 8, 2021
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
Love the lady that works behind the desk…she is very kind and understanding also great help with everything
August 11, 2021
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America is a great place and…
Advance America is a great place and has helped me over and over. I highly recommend them. The staff are very friendly and helpful.
June 3, 2021
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This credit institution is very great…
This credit institution is very great and dedicated to its customers; the customer service is tolerance both in lending and providing my financial request.
May 5, 2021
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great Customer Service from Carla at…
Great Customer Service from Carla at Urbandale location.
January 23, 2021
Reply from Advance America - Urbandale - 3814 70th St.
Brian: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I appreciate the Advance America that I…
I appreciate the Advance America that I utilize. The Manager is very nice and goes out of her way to help you figure out payment options. All the employees have been very welcoming and helpful. My experience has been great. I get in and out quickly.
December 8, 2020
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your response and comments regarding our services. We appreciate your business!
5 Stars
Excellent service! Manager is wonderful to work with! Quick and super convenient!
December 1, 2020
Reply from Advance America - Urbandale - 3814 70th St.
Your business is important to us, thank you for your response!
It was a great experience.
September 4, 2020
Unprompted review
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your response and comments regarding out services. We appreciate your business!
Great experienceExcellent service
Excellent service. Professional. Friendly.
July 3, 2020
Unprompted review
Reply from Advance America - Urbandale - 3814 70th St.
Your business is important to us, thank you for your response!
The location in Urbandale Iowa is…
The location in Urbandale Iowa is always friendly and helpful. Carla is amazing.
April 20, 2020
Unprompted review
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for your response and comments regarding out services. We appreciate you business!
I'm glad for the prompt
I'm glad for the prompt, honest service with loaning from Advance America.
March 4, 2020
Unprompted review
Reply from Advance America - Urbandale - 3814 70th St.
Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.
Carla on Douglas is always very…
Carla on Douglas is always very patient, very efficient, and professional
January 26, 2020
Unprompted review
Always very polite and try to get you…
Always very polite and try to get you in and out. Staff is very friendly.
December 21, 2019
Unprompted review
They are very sweet and caring
They are very sweet and caring. Thank you
November 6, 2019
Unprompted review
Always friendly and efficient!
November 1, 2019
Unprompted review
Always helpful and professional
October 29, 2019
Unprompted review
They have helped me in need of quick…
They have helped me in need of quick cash when I needed to puck up some prescriptions. The ladies in altoona, ia are very friendly and professional.
September 11, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.