Mary is very professional and very friendly makes my experience great every visit.
Company replied
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Mary is very professional and very friendly makes my experience great every visit.
Company replied
Alicia was very professional in helping me with everything that I needed to do to receive a payday loan.
Company replied
Annette and Gayle are the best!! Helpful and understanding never try to rush you if your behind they try to help.you in any kind of way that they can!
Company replied
I went to the one in Valley Alabama the customer service was great the representative was so respectful and kind
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
3721 20th Ave., Unit #9, 36854, Valley, AL, United States
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Mary is very professional and very friendly makes my experience great every visit.

Reply from Advance America - Valley - 3721 20th Ave., Unit #9
Alicia was very professional in helping me with everything that I needed to do to receive a payday loan.

Reply from Advance America - Valley - 3721 20th Ave., Unit #9
Customer service was great.
Gail and Annette were really nice, courteous and wonderful to work with.
Service was fast and friendly.
Thank you

Reply from Advance America - Valley - 3721 20th Ave., Unit #9
I went to the one in Valley Alabama the customer service was great the representative was so respectful and kind

Reply from Advance America - Valley - 3721 20th Ave., Unit #9
Annette and Gayle are the best!! Helpful and understanding never try to rush you if your behind they try to help.you in any kind of way that they can!

Reply from Advance America - Valley - 3721 20th Ave., Unit #9
As always very professional very friendly and ki d enjoy my visits
Staff are professional, knowledgable, and friendly!
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