Advance America is amazing!! They truly help you out quickly. Excellent customer service for sure!! I definitely tell my friends about Advance America.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've loaned 3 times now and every time has been very fast, alot faster than I would have ever thought, and the girls are so so nice..I've had full on conversations with 2 of them and they're very prof... See more
I like the way I go in advance america and get greeted as soon as I walk in and i get professional help....if I ever needed to get a loan again this is the place I would go over and over again
I have always had a good experience. The employees are great. I have been getting this one gentleman lately. He is really very efficient. Make my time there quick. Alway kind.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1436 North Ben Maddox Way, 93292, Visalia, CA, United States
- 559-622-0134
4.6
Excellent
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advance America is amazing!
Advance America is amazing!! They truly help you out quickly. Excellent customer service for sure!! I definitely tell my friends about Advance America.
January 5, 2023
Reply from Advance America - Visalia - 1436 North Ben Maddox Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service...
Always a great place to visit if you need some extra cash until payday. Great customer service too, in and out in less than 15 minutes most of the time!
August 31, 2021
Reply from Advance America - Visalia - 1436 North Ben Maddox Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have always had a good experience
I have always had a good experience. The employees are great. I have been getting this one gentleman lately. He is really very efficient. Make my time there quick. Alway kind.
April 19, 2021
Reply from Advance America - Visalia - 1436 North Ben Maddox Way
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great Service and Staff Thank's .....
February 28, 2021
Reply from Advance America - Visalia - 1436 North Ben Maddox Way
Anthony: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Appreciate the times I made a loan in…
Appreciate the times I made a loan in the store, was very easy to get my money
January 22, 2021
Reply from Advance America - Visalia - 1436 North Ben Maddox Way
Juan: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
young Lady in Visalia Office was very…
young Lady in Visalia Office was very professional and easy to work with!! I will be back for sure and thank you .
jon smoljan
December 14, 2020
Reply from Advance America - Visalia - 1436 North Ben Maddox Way
Thank you for your response and comments regarding our services. We appreciate your business!
One of the BEST places to have a small…
One of the BEST places to have a small loan at. The peaple there make you feel welcomed from the moment you walk in. Always help with a great big smile. Love this place 👍
February 9, 2020
Unprompted review
Good customer service they work fast
January 25, 2020
Unprompted review
I like the way I go in advance america…
I like the way I go in advance america and get greeted as soon as I walk in and i get professional help....if I ever needed to get a loan again this is the place I would go over and over again
December 25, 2019
Unprompted review
Thank u so much Advanced America..it…
Thank u so much Advanced America..it was easy to apply and quick I totally recommend it..u guys make my day thanks again
December 20, 2019
Unprompted review
helpful and thorough
Every employee has always been helpful and thorough each time I visit . The business is also so flexible with my paydays and such I highly recommend!
December 13, 2019
Unprompted review
Always good customer service
November 24, 2019
Unprompted review
Excellent customer service
October 26, 2019
Unprompted review
Honestly u guys are great ,great…
Honestly u guys are great ,great customer service n service is fast
July 25, 2019
Unprompted review
Awesome customer service Everytime, very fast and friendly.
I've loaned 3 times now and every time has been very fast, alot faster than I would have ever thought, and the girls are so so nice..I've had full on conversations with 2 of them and they're very professional and friendly. You have some really great employees at this location (Ben Maddox and Houston).
February 27, 2018
Unprompted review
Employee was very helpful and courteous …
Employee was very helpful and courteous great experience thank you very much
April 20, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.