Mahesh is a very kind man. He absolutely cares about his customers. Last week I had an issue with my loan and he called me in the morning and I thought it was resolved but there was an issue with the... See more
Company replied
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I like dealing with the ladies at the Walled Lake location they are efficient and mindful with their customers. At this point and time they address me by name and know who they are dealing with each... See more
Company replied
I was able to work with Denise during my experience and felt impelled to leave a review because of the great experience I received l. She is very welcoming, very professional, and very understanding a... See more
Company replied
Denise is very pleasant and courteous! I appreciate her being patient and moving quickly! I didn’t have to wait on anything. Greeted properly and I will be back !
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1152 E. West Maple, 48390, Walled Lake, MI, United States
- 248-960-2097
4.9
Excellent
117 reviews
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Customer service was great!
Customer service was great! I did not get the gentlemen's name, but his nationality is Indian. He was friendly, patient professional. I would recommend this location for the nice service that I was given.
September 4, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
We're happy to hear that you had a positive experience with our customer service. We appreciate your kind words regarding our team member's friendly, patient, and professional assistance. Thank you for recommending our location!
Great service
Great service. Very professional and was treated in a very friendly manner. I recommend Advance America in Walled Lake. Thank you
August 11, 2025
Reply from Advance America - Walled Lake - 1152 E. West Maple
We appreciate you taking the time to share your experience. We're happy to hear that our team provided professional and friendly service. Thank you for recommending us!
Zack was super helpful and professional!
August 11, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Zach was absolutely great
Zach was absolutely great. I really appreciate him! I was just looking for an ATM and he told me about all that you do, and directed me right to an ATM. Super friendly and helpful young gentleman!
June 17, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent and friendly service
Very friendly service. I have had nothing but good experiences here.
June 16, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
We appreciate your positive feedback. We're happy to hear that you find our service friendly and that your experiences here have been good.
Annette
Zach was very pleasant, professional and helpful assisting me with the loans.
June 4, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
We're happy to hear that you found our assistance with the loans pleasant and professional. We appreciate you taking the time to share your positive experience.
Always get my money right on time when…
Always get my money right on time when they say it is and haven’t had a problem with them yet
April 4, 2025
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She sweet
She sweet, and nice very helping outgoing Beautiful lady love her honest and hardworking. Wouldn’t mind her helping others with a great smile make people comfortable and happy
March 20, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your kind words! We're so glad to hear that you had a positive experience. It's wonderful to know that our team member made you feel comfortable and happy. We appreciate your feedback and will share it with the team.
Denise was busy but fast and…
Denise was busy but fast and accommodating
March 14, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
We're glad to hear you had a positive experience. We appreciate your kind words about Denise and her service.
Denise was friendly and listen while i…
Denise was friendly and listen while i talked. super sweet and kind
February 27, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was able to work with Denise during…
I was able to work with Denise during my experience and felt impelled to leave a review because of the great experience I received l. She is very welcoming, very professional, and very understanding and knowledgeable. I walked in annoyed from my own issues and walked out smiling. This wasn’t because of an approval, it’s her taking the extra time to provide an experience with each customer that brightened my day!
January 14, 2025
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Denise was very helpful and gave great…
Denise was very helpful and gave great customer service.
November 26, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Walled Lake The Best Location Around!!
Walled Lake The Best Location Around!!! ❤️❤️❤️❤️ My Team is what I call the Queens!!! Keep up the excellent work, What are y’all waiting on get on over there!!!❤️❤️❤️❤️
November 22, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Awesome Customer Service
November 6, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service!!!
November 4, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing customer service
Amazing customer service. Very helpful. Wonderful service
October 19, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She was pleasant kind and patient… my…
She was pleasant kind and patient… my first visit with her was outstanding
October 19, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent Service and went Above the…
Excellent Service and went Above the Expected… These ladies ROCK!!!!
October 11, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Amazing staff and services 10 stars if…
Amazing staff and services 10 stars if I could
October 5, 2024
Unprompted review
Reply from Advance America - Walled Lake - 1152 E. West Maple
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
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