The ladies were professional and friendly! It was my first loan w your company and I have recommended Advance to several friends!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My loan was approved in minutes and the money I needed was in my account immediately. With so many unexpected expenditures,Advance America is my life saver!!
Company replied
Brian at the local on Van Dyke and 10 in Centerline MI. He is absolutely amazing, he answers all my questions and is very friendly which I enjoy as a returning customer. Also every location I have inv... See more
Company replied
I've always received excellent service at the advance america location I use (13 & Hoover) the ladies are always polite and accommodating. I know everytime I come in their going to do their best to he... See more
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
30780 Hoover Road, 48093, Warren, MI, United States
- 586-582-0380
4.7
Excellent
34 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy experience!!
The ladies were professional and friendly! It was my first loan w your company and I have recommended Advance to several friends!
December 1, 2023
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My loan was approved in minutes and the…
My loan was approved in minutes and the money I needed was in my account immediately. With so many unexpected expenditures,Advance America is my life saver!!
November 14, 2022
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service!
July 4, 2022
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I really needed some quick cash
I really needed some quick cash to pay an unexpected bill and payday was 2 days away. I was able to get the money loaded to my debit card which saved me time and gas from going to the bank
June 17, 2022
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Brain needs a raise!!!!!!!!
Brian at the local on Van Dyke and 10 in Centerline MI. He is absolutely amazing, he answers all my questions and is very friendly which I enjoy as a returning customer. Also every location I have invited around the Warren area I have had a wonderful encounter. Thank you for your outstanding customer service.
August 7, 2021
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service..
Excellent customer service..
I love walking in there and seeing a smiling face
August 3, 2021
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The store is always clean and the…
The store is always clean and the people are very friendly.
March 26, 2021
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
VERY GOOD JOB EXCELLENT SERVICE…
VERY GOOD JOB EXCELLENT SERVICE REPRESRNTIVE WAS HELPFULL AND COURTSEOUS
November 1, 2020
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your response and comments regarding our services. We appreciate your business!
Representatives are always professional…
Representatives are always professional. .New electronic system expedites transactions. There is never a long wait to be seen by a representative..
October 23, 2020
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your response and comments regarding our services. We appreciate your business!
Helpful knowledgeable polite staff and…
Helpful knowledgeable polite staff and always there when I need you
August 6, 2020
Unprompted review
Reply from Advance America - Warren - 30780 Hoover Road
Thank you for your response and comments regarding out services. We appreciate your business!
I like you a lot
June 13, 2020
Unprompted review
Reply from Advance America - Warren - 30780 Hoover Road
Your business is important to us, thank you for your response!
I've always received excellent service…
I've always received excellent service at the advance america location I use (13 & Hoover) the ladies are always polite and accommodating. I know everytime I come in their going to do their best to help. Especially Alyssa whose been helping me for awhile now, she has always given me top notch service and I always greeted with a pile. I would definitely recommend the company for anyone looking for a payday advance. Fantastic Service!!!!!!
October 4, 2019
Unprompted review
Always nice to receive your friendly…
Always nice to receive your friendly service quick and easy
August 18, 2019
Unprompted review
Always are treated well.
May 25, 2019
Unprompted review
Quick efficient nd timely service
December 18, 2018
Unprompted review
Great staff on board at 13 & Hoover…
Great staff on board at 13 & Hoover Office!! Kind, professional, takes time to explain process, nothing but great things to say from this customer!! Happy Holidays
December 12, 2018
Unprompted review
Such an easy process and the staff is…
Such an easy process and the staff is so personable and nice!
May 4, 2018
Unprompted review
The ladies of this store a very…
The ladies of this store a very knowledgeable about there job and very nice to work with great personalities they are a pleasure to know
March 22, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.